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TuneupMyMac won't go away

Every time I start up, I'm greeted by an irritating invitation to TuneupMyMac. They claim to be scanning my Mac and telling me I have hundreds of 'issues' to be dealt with. I don't want them dealt with – at least not by these people. How can I prevent them encroaching on my start-up?

Posted on May 19, 2014 2:25 AM

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11 replies

May 19, 2014 2:34 AM in response to Barry Millington

Is the program actually installed, or are you just being prompted to install it? If already installed, the developer offers these uninstall instructions on their website: http://www.tuneupmymac.com/uninstall/


It's possible you have some adware installed that may be causing the problem. Take a look here for possible candidates:

http://www.thesafemac.com/arg/

May 20, 2014 1:45 AM in response to Barry Millington

DO NOT INSTALL THIS, EVER!


Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

Plus, these type of apps aren't really needed or necessary. They really aren't.

There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac.

The potential of these types of apps causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

These apps are, basically, useless and a way to scam new and novice Mac users out of their hard earned money for a piece of software that will cause more issues than it solves.

It is best to never, EVER download and install these types of apps.

The risk to your system and data is too great a risk!

May 21, 2014 12:14 AM in response to MichelPM

Yes, but I've never installed TuneupMyMac, as far as I'm aware. When I start up, I get the message 'Analyzing your mac. Please wait. One Click Cleaning is screening the following areas.' Then after a few minutes' 'tuning', it tells me 'Attention: 1830 issues found', exhorting me to 'Upgrade to full version. Register now.'


The only options are then either to purchase or to 'Quit now'. But when I press 'Quit now' it just comes back again at the next start-up.


How can I stop this rubbish appearing at start-up?

May 22, 2014 7:22 AM in response to Paul_31

Thanks for the tip. I found the TuneupMyMac icon in the Applications folder, though when I tried to uninstall, following the prescribed procedure, it wouldn't let me – which may suggest it wasn't actually installed, as I thought. However, I was able simply to move the icon to the trash and when I restarted it didn't reappear, so it looks as if I've got rid of it at last. Grateful for all the advice.

Aug 21, 2014 8:24 AM in response to Paul_31

Hi. I am having this same problem as Barry was and was reading your instructions.

When you said:

"Also, in System Preferences>Users & Groups>Login in tab, is there a TuneupMyMac entry listed?"

This was the only place I could find tuneupmymac listed. I clicked the - sign in the logins tab and it disappeared. How do I know it isn't still lurking around somewhere? I also never offically did the full install like it prompted at startup every time it would scan and show me all of my "problems" exactly as Barry described above. I also followed another thread where if you have it fully installed you can just run the installer. But mine didn't have that option under the tuneupmymac Help window.

Thank you!

Aug 21, 2014 11:49 AM in response to Barry Millington

Here are the developer's instructions for uninstalling that app: http://www.tuneupmymac.com/uninstall/


Once completed or if unsuccessful download and run Find Any File to search for a file with "tuneupmymac" in the file name. Also search for any files with "IObit" (the developer) in the file name. If you find any you can drag the to the Trash bin in the dock by holding down the Command(⌘) key and dragging. You'll be asked for your admin password.


FAF can search areas that Spotlight can't like invisible folders, system folders and packages. If there's are residual files hiding somewhere on your hard drive FAF will find it.

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TuneupMyMac won't go away

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