There are white squares on my screen at the top. Apple care is telling me I'm out of warranty. This seems like an Apple LCD screen issue. The problem seems to be widespread. How is apple dealing with this. apple care told me it would cost me 260.00

Well if you are telling me that it is definately a hardware failure, then ok. Nobody at this point has told me that it was definately a hardware failure. That is why I did the restore. It has resolved some of the problem. The squares got lighter and the button on top of the squares are working again. My problem is both you and varjak paw seem to be responding to this problem like you have knowledge and how to resolve it, but all I hear from both of you is what Apple told me. pay to fix the phone or but new. I don't understand these responses. If I wanted that type of feed back wouldn't I just call Apple. Both of you started the comments about trolls and such and as far as I can read. You have offered no solution to the problem other than what Apple has said, so I don't understand why you keep responding. I'm looking for somebody who actually got there hands dirty and has tried to resolve the problem and maybe had some success with doing a restore or replacing a LCD screen or maybe some other hardware solution. Please no more Apple responses needed. I already talked to them and understand I'm out of warranty and I'm on my own. Just looking for the correct solution. I can fix it myself. I don't need a third party vendor to resolve. I do need somebody who has solved the problem with a hardware fix or software, but I will eliminate the software shortly. I just need both of you to stop stating the obvious. Everybody knows Apple's policy.

This all being said. Now that I've done the upgrade. It seems to have removed the squares for the most part, but now the LCD screen has a mind of its own. When touching screen it will do two or three things at a time. Time to replace LCD screen or make a trip to apple and have them look at it, but we all know what there response will be. Your out of warranty. Try and fix yourself or buy a new phone or pay them a outrageous price to fix. There now both of you don't have to respond because I stated the obvious

I agree, but the fact that I'm seeing this same problem cropping up on other iphones and I've had iphones for years tells me that this is a hardware problem and they are aware of it and doing nothing. I'm 57 days out of warranty and they want another 260.00 to repair it. That is crap. All Apple care is way to expensive. read my previous post on screen repairs. I could repair this I'm guessing. I just don't like supporting a company that denies they have a problem when we are seeing identical problems with other phones. I can buy a new screen for 34.95 and take 20 minutes to replace the entire screen and I'm betting this will resolve the problem, but that isn't the point.

so what do you use this forum for. To praise Apple like you are doing. Since you have all the information why don't you offer something worth writing. Everything you have said I already know. What I was looking for is somebody that had this problem and has resolved it. You sound like you are drinking the cool-aid. I'm not looking for the responses you are giving. ie the company line. I'm looking for a user who has solved this problem, so please stop responding unless you have a solution.

really you just like to watch yourself type. I'm not being rude you are just stating the obvious. Anybody can type what you are typing. You are offering no insight. I was looking for somebody that maybe changed a setting or experienced the problem. Have you experienced the problem? If not why are you responding. All you are offering is what everybody knows. Don't you get that?

sorry Chris this is the first time I got on one of these forums. I just stated in a previous post that I was able to repair five of my iphones by going online and buying the LCD display for that iphone. It took me about 20-30 minutes per phone, but I've had my share of drops and water issues. I was able to fix all of them myself by watching a video online that showed me how to replace the screens. I tried to just replace the glass on the first one(cost 24.95). I wasn't able to detach the glass from the LCD without making the LCD to hot and it trashed it. Second replacement I just bought the entire LCD display(cost 34.95). It worked and I replaced all five screens and was able to recover some of my costs by selling back to Target. check out utube videos. The first one cost me $59 dollars to learn, but it was worth it because Apple wants $200 to repair anything. for my current phone they want 260.00

you keep saying we. Who is we? I'm only replying to anybody, but you varjak paw. you are the only one replying with this information. You didn't answer my question. Have you had this problem? If not, why are you responding? I thought this forum was used to have people talk to each other that have similiar problems. Not for people that are just hear to support Apple's company line of you are out of warranty. Pay to have it fixed and stop whining????? Again I'm looking for somebody that had this problem and maybe had resolved it. I don't think that is U

Wow you are really an angry person. I never went to Apple Genius bar. I can usually solve most of these problems myself. I called Apple to find out what my options were and their response was exactly what yours was. Pay for them to have it fixed $260.00 or buy a new phone. They asked if I wanted to setup a genius appointment and I opted to come into a forum instead. Anyway thanks for all the valuable input. I think I will go solve the problem myself and then come back and tell you how I did it and then you will have something valuable. Better yet I think I will just post something on the Web and never come into a forum again