4 Replies Latest reply: May 20, 2014 2:33 PM by Eric Root
Jamsnail Level 1 Level 1

Mail was working fine until my mail provider at optusnet reported that my mailbox had reached 100%.

After I deleted all the email in my optusnet account I couldn't connect to my account on my Apple iMac.

iMac (24-inch Early 2008), OS X Mavericks (10.9.3)
Reply by peter_watt on May 20, 2014 1:01 AM Helpful

Make sure you can still get into it on the web.  Make sure the account still exists.


look up the correct server settings for them in Google search.


Backup if you have any On my Mac folders.


Delete the account. (Mail, Accounts, "-" )

Restart Mail

Add the account back. But when you type the Address and Password, instad of hitting Create, hold down alt key and hit Next.

Check the settings while you add the account back.

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