Jackowackolacko
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Q: My iPhone 4s wont charge and goes to switch on and just doesn't work in the end due to it not charging

So my Dad just got a new iPhone because his isn't working so he said if I got it working I could have it. Basically, it wont charge at all. and then when you plug it in to the charger the apple sign comes up as if you were turning it on but then just turns off straight away. Any solutions? I'm really despearate as it's summer and I really need a phone. Cheers in advance

iPhone 4S

Posted on May 19, 2014 12:45 PM

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Jackowackolacko

Q: My iPhone 4s wont charge and goes to switch on and just doesn't work in the end due to it not charging

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  • by jeremy_v,

    jeremy_v jeremy_v May 21, 2014 11:31 AM in response to Jackowackolacko
    Community Specialists
    May 21, 2014 11:31 AM in response to Jackowackolacko

    Hi Jackowackolacko,

     

    Thanks for visiting Apple Support Communities.

     

    You can use these steps to troubleshoot the iPhone 4S if it is powering off unexpectedly:

     

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

    Will not turn on, will not turn on unless connected to power, or unexpected power off

    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.

    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.

    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.

    4. After at least 30 minutes, if:
      • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen TS2802-ios7-charging-001-en.png. Then unplug the phone from power. If it immediately turns off, seek service.
      • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
      • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.

    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
      • If the display turns on, go to step 4.
      • If the display remains black, go to next step.

    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.

    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

    Best Regards,

     

    Jeremy