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Helpful answers
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May 19, 2014 6:44 PM in response to naturalstylesby dianeoforegon,If you hold down the Shift key when restarting it will put you into Safe boot mode which is the gray screen. Make sure your Shift key is not stuck. Remove your keyboard if possible then restart.
Try this option to reset PRAM
Press Option-Command-P-R until you hear startup sound a second time.
If you have your Snow Leopard CD, insert the Cd and restart holding down the C during startup.
http://support.apple.com/kb/ht1533
Try running Disk Utility > Repair Drive
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