Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Anne826
Anne826 Author
User level: Level 1
0 points

after upgraded to 10.9.3, the system collapse all the time~! anyone knows why?

like the title. wondering what is wrong?



thank you

MacBook Pro (15-inch Early 2011), OS X Mavericks (10.9.3)

Posted on May 19, 2014 3:11 PM

Reply
3 replies
User profile for user: riesaau
riesaau
User level: Level 1
4 points

May 25, 2014 4:34 PM in response to Barney-15E

I am getting the kernal panic. Not only that but when it does restart my pegasus raid thunderbolt won't show up and to power it off the poweroff button doesnt' work and I have to unplug it at the wall and replug it. it is badness.

Not to mention I used to have 3 displays and since the 10.9.3 ony 2 show up. but the biggest problem is the comuter turning itself off in the night. It never seems to be when I am working on it.


Here;s the crash report:-


Anonymous UUID: C0B4F23D-9DB0-9BA0-7A76-37881CBDC99D


Sun May 25 16:52:00 2014

panic(cpu 4 caller 0xffffff8001edbf5e): Kernel trap at 0xffffff7f8410ba7f, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000028, CR3: 0x0000000014bed000, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0xffffff8002503510, RCX: 0xffffff8089472e00, RDX: 0x0000000000000000

RSP: 0xffffff872783b870, RBP: 0xffffff872783b8c0, RSI: 0x0000000000000001, RDI: 0x0000000000000001

R8: 0x0000000000001b2c, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0xffffffffffffffff

R12: 0xffffff80896dc1c8, R13: 0xffffff8087a9a800, R14: 0xffffff80896dc000, R15: 0xffffff808741b880

RFL: 0x0000000000010246, RIP: 0xffffff7f8410ba7f, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x4


Backtrace (CPU 4), Frame : Return Address

0xffffff872783b500 : 0xffffff8001e22fa9

0xffffff872783b580 : 0xffffff8001edbf5e

0xffffff872783b750 : 0xffffff8001ef3456

0xffffff872783b770 : 0xffffff7f8410ba7f

0xffffff872783b8c0 : 0xffffff7f83ad2c74

0xffffff872783b960 : 0xffffff7f83ae12de

0xffffff872783b9b0 : 0xffffff7f83ae0ef5

0xffffff872783ba30 : 0xffffff7f840b48e2

0xffffff872783ba80 : 0xffffff7f840b482b

0xffffff872783bac0 : 0xffffff7f840ad645

0xffffff872783bc70 : 0xffffff7f840adb9d

0xffffff872783be20 : 0xffffff7f82dac38c

0xffffff872783be60 : 0xffffff7f82dab73a

0xffffff872783be90 : 0xffffff7f82da7a44

0xffffff872783bef0 : 0xffffff80022b0330

0xffffff872783bf30 : 0xffffff80022aedd2

0xffffff872783bf80 : 0xffffff80022aeea7

0xffffff872783bfb0 : 0xffffff8001ed7127

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f82d9d000->0xffffff7f82dd4fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f824be000

com.apple.kext.AMDSupport(1.2.2)[BCB228A6-3E32-3D46-BB19-9080856D4370]@0xffffff 7f83ac4000->0xffffff7f83bddfff

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f82ce9000

dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f824be000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f82d9d000

dependency: com.apple.AppleGraphicsDeviceControl(3.5.26)[E971FED4-805F-3462-9D93-1919EBE3DC 82]@0xffffff7f839a1000

com.apple.kext.AMD7000Controller(1.2.2)[6F360CD0-D39D-3A1A-A27B-C5663DB0228E]@0 xffffff7f840dc000->0xffffff7f843c3fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f82ce9000

dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f824be000

dependency: com.apple.kext.AMDSupport(1.2.2)[BCB228A6-3E32-3D46-BB19-9080856D4370]@0xffffff 7f83ac4000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f82d9d000

com.apple.kext.AMDFramebuffer(1.2.2)[3EE8CAD2-3B73-3B5E-8598-71055A4AEC62]@0xff ffff7f840a5000->0xffffff7f840c8fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f82ce9000

dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f824be000

dependency: com.apple.kext.AMDSupport(1.2.2)[BCB228A6-3E32-3D46-BB19-9080856D4370]@0xffffff 7f83ac4000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f82d9d000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

13D65


Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide: 0x0000000001c00000

Kernel text base: 0xffffff8001e00000

System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)


System uptime in nanoseconds: 902034970965

last loaded kext at 898902229409: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f8451e000, size 73728)

last unloaded kext at 467243277879: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f84508000, size 57344)

loaded kexts:

virtualcdrw.driver 1.0

com.logmein.driver.LogMeInSoundDriver 1.0.3

com.attotech.driver.ATTOiSCSI 3.4.1b1

com.TrustedData.driver.VendorSpecificType00 1.7.0

com.promise.driver.stex 5.2.7

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.4f1

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AGPM 100.14.15

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUSBOpticalMouse 650.4.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleGraphicsDevicePolicy 3.5.26

com.apple.driver.AppleHDA 2.6.1f2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.kext.AMDFramebuffer 1.2.2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.AMDRadeonX4000 1.2.2

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.kext.AMD7000Controller 1.2.2

com.apple.driver.AppleMGPUPowerControl 3.5.26

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleIntelMCEReporter 104

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.AppleRAID 4.0.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleUSBHub 666.4.0

com.apple.driver.XsanFilter 404

com.apple.driver.AppleUSBXHCI 677.4.0

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.4f1

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.AppleUSBAudio 2.9.5f4

com.apple.iokit.IOATAPIProtocolTransport 3.5.0

com.apple.iokit.IOATAFamily 2.5.2

com.apple.driver.DspFuncLib 2.6.1f2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOBluetoothFamily 4.2.4f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.iokit.IOAcceleratorFamily 98.20

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 2.6.1f2

com.apple.iokit.IOHDAFamily 2.6.1f2

com.apple.kext.AMDSupport 1.2.2

com.apple.AppleGraphicsDeviceControl 3.5.26

com.apple.driver.AppleGraphicsControl 3.5.26

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.0d11

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

com.apple.iokit.IOFireWireSBP2 4.2.6

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOSCSIParallelFamily 3.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.2.7

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 677.4.0

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Reply
User profile for user: Barney-15E
Barney-15E
User level: Level 10
112,902 points

May 25, 2014 6:07 PM in response to riesaau

Kernel Panics are caused primarily by hardware faults and incompatible kernel extensions (kexts).

Your panic is a page fault which is related to a memory issue, but it may not be RAM.


You have these third-party kernel extensions:

virtualcdrw.driver 1.0

com.logmein.driver.LogMeInSoundDriver 1.0.3

com.attotech.driver.ATTOiSCSI 3.4.1b1

com.TrustedData.driver.VendorSpecificType00 1.7.0

com.promise.driver.stex 5.2.7


You can boot into Safe Mode which will disable third-party kernel extensions. If it works ok in Safe Mode, then it is likely one of those kexts.

http://support.apple.com/kb/HT1564

Reply

after upgraded to 10.9.3, the system collapse all the time~! anyone knows why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up