Q: how to activate ipad after factory reset if icloud account details has been forgotten?
I just made a factory reset of my iPad mini and now it is asking for the icloud account that i used to activate my ipad, Problem is, i already forgot the icloud account that i used it with and I only know the apple ID that i was using. Since it doesn't accept the apple ID that i was using, i assume i have used another icloud account. And it frustrates me cause i really can't remember that darn icloud account that i set up. If there's any workaround for this, please do let me know. Thank you very much.
iPad mini Wi-Fi, iOS 7.1.1
Posted on May 19, 2014 6:24 PM
Then what you would need to do is contact Apple Care. Let them know you need assistance in removing activation lock, and you have proof of purchase available.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
Posted on May 19, 2014 6:55 PM