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Hi, okay so i just got my MacBook and my messages when I click on it they won't pop up? Nothing happens when I click it??

Hi, okay so i just got my MacBook and my messages when I click on it they won't pop up? Nothing happens when I click it??

MacBook Air

Posted on May 19, 2014 7:17 PM

Reply
1 reply

May 22, 2014 9:10 AM in response to Ashton07

Hi Ashton,


Welcome to Apple Support Communities!


So, it sounds like the Messages application window won't open when you click on the icon in the dock, but other applications are working normally. If you see Messages in the menu bar, you can click on Window and then Messages. If that doesn't work, try following along with the suggestions below.


Mac OS X: How to troubleshoot a software issue

http://support.apple.com/kb/ht1199

If the issue occurs in one application only

For example, one application does not open or unexpectedly quits. Mac OS X v10.4 and later can help with applications that unexpectedly quit by offering to open the application with default settings. If this doesn't help, skip to "Drag the application to the Trash and reinstall it if the issue persists..." below.

  1. Make sure you are using the latest version of the software. Check with the manufacturer if the product is published by a third party.
  2. If the issue only occurs while using a specific document, try creating a new document or replacing your document with a backup. Your document may be damaged. If possible, try testing with either a new file or a known-good file.
  3. Drag the application to the Trash and reinstall it if the issue persists. Some Apple applications that may have been included with your computer can be reinstalled by using the Install, Restore, or iLife disc that came with the computer. See these links for more information:


-Jason

Hi, okay so i just got my MacBook and my messages when I click on it they won't pop up? Nothing happens when I click it??

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