Apple Event: May 7th at 7 am PT
So i have followed various links from this community, and my ipad 1 still won't restore--i keep getting error 40 on Itunes, on two different computers.
I have no security software on either computer, so kinda doubt that is the problem--but even if it was, i have not found any specific instructions on how to change the settings in said software.
if my problem IS hardware, what are my options at this point?
thanks!
iPad, iOS 5.1.1
Hello, lemenos.
Thank you for visiting Apple Support Communities.
Here are steps that I would recommend going through when receiving error 40.
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#USB
Cheers,
Jason H.
Hey Jason,
Thanks for that, but i already followed all those links to no avail. As i mentioned, i don't have any security software on my mac, so doubt that is the problem. also, this is not a jailbreaked ipad.
I have also tried at least ten times to restore the ipad, using different computers.
any ideas what to do next?
thanks much,
Les
my Ipad is now having these same issues where no restore will change a thing! did you get your ipad working? What did you have to do?
Ipad 1 won't restore--Itunes error 40
