When I connect my iPhone 5C to my laptop containing my iTunes library, it does nothing and then I get a message saying phone has timed out! Can anyone shed any light on this one please?

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When I connect my iPhone 5C to my laptop containing my iTunes library, it does nothing and then I get a message saying phone has timed out! Can anyone shed any light on this one please?

WHen I connect my iPhone 5C to my laptop containing my iTunes Library, nothing happens for a couple of minutes and then I get an error message saying phone timed out. Can anyone shed any light on this problem please?

iPhone 5c, iOS 7.1

Posted on May 20, 2014 7:17 AM

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Answer 1

Nubz N.

Community Moderator

May 22, 2014 12:51 PM in response to 23Orchard

Hi 23Orchard,

If your iPhone is timing out when connected to your computer, it sounds like a connection issue.

Please try the things listed in

iOS: Troubleshooting USB-related alerts when syncing

http://support.apple.com/kb/TS5254

Where one of the errors it addresses is

An alert messages indicates "iPhone has timed out" during syncing.

Thank you for visiting Apple Support Communities.

Nubz

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