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Ipod

My sons iPod was misplaced or stolen and I called apple care to get the serial number and they telling me the iPod is not register witch I know I did when I brought it and set it up myself I am beyond frustrated with all this technology out here and all the money they get and I nothing

iPod touch

Posted on May 20, 2014 8:39 AM

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2 replies

May 20, 2014 8:46 AM in response to YoungRell

lost/stolen

No app on the iPod is required.

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or conbtinue to show off-line.

- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.

iCloud: Erase your device

iCloud: Use Lost Mode

- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.

- Change the passwords for all accounts used on the iPod and report to police

- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.

- Apple will do nothing without a court order

Reporting a lost or stolen Apple product

- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Ipod

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