ITunes Match is eating my iphone 4S' memory

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Level 2

291 points

ITunes Match is eating my iphone 4S' memory

I am using an iPhone 4S here in the UK. My phone is the basic 16 gig version and has approx 5 gig of memory free. I subscribe to iTunes Match and use the icloud to store my music etc. if I listen (stream) music for an hour or so, the phones storage becomes full with the usual out of memory warnings.

In settings... General ... Usage.. The phone shows 0 megabytes of memory left. If I then go to music app within 'usage' and look at the size of data it shows a small amount ... Less than 200 megabytes used... Which I then delete.

I then go to the music app itself within settings and turn off music match and choose option to turn off "show all music" I then reboot the phone and my 5 gig of memory suddenly returns.

I think there is a problem with the new version of iOS 7.1.1 that is causing this issue.

I have tried a full reset of the phone and restored a backup but the problem keeps returning when I stream music from the cloud. I have reported the matter to apple but was wondering if anyone else here has encountered the problem or knows how to fix this issue?

64 Bit Intel, Windows 7

Posted on May 20, 2014 11:03 PM

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Answer 1

Kappy

Level 10

361,741 points

May 20, 2014 11:06 PM in response to KGriff

In order to listen to or stream music from iTunes Match it must first be downloaded to your device. That's how it has always worked.

iCloud- iTunes Match

iTunes in the Cloud and iTunes Match Availability

iTunes Store- Troubleshooting iTunes Match

iTunes- How to add a computer or iOS device to iTunes Match

iTunes Match on iPhone, iPad, or iPod touch

iTunes in the Cloud and iTunes Match Availability

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Answer 2

KGriff Author

Level 2

291 points

May 20, 2014 11:36 PM in response to Kappy

I have a playlist of 50 songs by different artists and assuming each one is 10 meg in size (they are all smaller than that) which equates to 500 megabytes... I still run out of memory even before this playlist is half completed playing. Bear in mind that before playing the playlist I had ten times the amount of space available 5 gigabytes which completely disappears?

When I plug my phone into itunes on my PC and go to its summary tab it too shows the phone has being out of memory. If I then turn off "Music Match" and "Show all Music" in the music icon in settings the 5 gigabytes of memory returns. If I then plug my phone into itunes again, the summary tab now shows I have the 5 gigabytes of memory free.

All apps, installs etc work fine on my phone but I seem to have this problem with music match. This is only on my iPhone 4S... I do not have this problem with my iPad Air, so either my 4S is faulty or it is an issue with iOS 7.1.1 on that particular model of iPhone. Hence I have restored the phone completely (without any problems) but the same out if memory issue re-occurs when I use music match. From all my tests so far, I do not think this is a hardware issue but appears to be a bug in the latest iOS on the iPhone 4S.

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Answer 3

vozhyk87

Level 1

0 points

Jun 10, 2014 8:22 PM in response to KGriff

Same story here. It seems that even without streaming or downloading any songs Music app is downloading the artwork and some metadata. But this still shouldn't be a few gigs in size.

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