bought modified iPhone 5s off gumtree?

i just bought a second hand iphone 5s gold off gumtree about 5 days ago and the touch ID didn't work when i tried to set it up so i took it to Apple and they told me the whole thing has been modified so that it isn't even considered an iPhone anymore. When I went to buy the phone, i had a look through the phone and everything was working perfectly, but when it got reset, lots of parts on the phone stopped working? I asked the guy for a refund but he said no. What do I do? Also, since it has been modified, Apple cannot fix or replace the phone for me, but when they opened the phone and had a look at it, after they gave it back to me, I wasn't able to call? I can't hear the other line and they can't hear me? I took it back to Apple and they inspected it again, this time when i got it back home, i turned the phone on silent, and the whole screen turned into black and white stripes! I am so shocked i dont know what i should do next....

iPhone 5s, iOS 7.1.1

Posted on May 21, 2014 4:21 AM

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3 replies

May 21, 2014 5:22 AM in response to grace_gjyl17

It's no longer an iPhone. It was serviced by an unauthorized party. Apple won't touch it, as you've learned. Apple does not sell parts. If the seller won't give you a refund and you have no buyer protection, then you're out of luck. Find a 3rd party repair service. Maybe they can help you.


If you paid for it with a credit card and the fact that it was modified was not disclosed by the seller, you may be able to dispute the charge with your bank.

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bought modified iPhone 5s off gumtree?

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