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I can't send emails on my gmail a/c through iMac it shows gmail offline

I can't send emails on my gmail a/c through iMac it shows gmail offline

iMac, OS X Mavericks (10.9.3)

Posted on May 21, 2014 5:23 AM

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7 replies

Apr 15, 2015 3:40 PM in response to JabezJo

You may have a corrupt preference even though it looks fine. Enter Mail - Preferences - Accounts and re-input each preference even though it may look okay. If that does not work, create another user account (call it TEST Account) and temporarily create the same mail account and test it on that account. If the issue does not occur in the TEST account then you know the problem is specific to your user account.

Apr 15, 2015 4:16 PM in response to rkaufmann87

It seems to me, as a non-techy person, that you have told me what to do but not how. That's what I mean. For example, I don't know how to "re-input each preference" or how to "create another user account (call it TEST Account) and temporarily create the same mail account". I didn't set it up originally so I am really starting from the very beginning. It is probably too much to ask of this forum.

I can't send emails on my gmail a/c through iMac it shows gmail offline

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