DasOost

Q: What is the holdup on fixing single page pdf email attachments?

I have read multiple posts about users having issues emailing single page pdf's through PDF Expert 4.5 and 5.  I have talked to the developer and he has put the blame on iOS limitations.  Can anyone confirm that this is true or if it is simply a PDF Expert issue?

 

Here is the issue in more detail - Emails will send but the attachment will not open when the email has a custom signature of any kind.  instead where the single page PDF is attached to the email it shows as a small red x as if the image of the pdf has not loaded.  The PDF should not be getting attached as an image but rather as an attachment.

 

Solution/workaround - If the user sending the single page PDF deletes the custom signature or leaves it as "Sent from my iPad" the attachment goes through perfectly fine.

 

Any help would be appreciated.

iPad, iOS 7.1

Posted on May 21, 2014 5:28 PM

Close

Q: What is the holdup on fixing single page pdf email attachments?

  • All replies
  • Helpful answers