Mario Junior
Level 1 (0 points)

Q: Kernel Panic in kernel_task. What's solutions?

Anonymous UUID:       5AB921E1-A126-492E-E536-1A9F504DDC60

 

 

Wed May 21 22:08:54 2014

panic(cpu 0 caller 0xffffff80070dbf5e): Kernel trap at 0xffffff80070df71f, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff8104705028, CR3: 0x0000000008bb8000, CR4: 0x00000000000206e0

RAX: 0xffffff8017fd4c00, RBX: 0xffffff8017fdcb20, RCX: 0xffffff80076cb168, RDX: 0xffffff8108715000

RSP: 0xffffff8110af3e90, RBP: 0xffffff8110af3e90, RSI: 0x0000000000000000, RDI: 0xffffff8017fdcb20

R8:  0x00000000e0000000, R9:  0x7ffffffffffffffe, R10: 0x0000000000000000, R11: 0x0000000000000200

R12: 0xffffff8017fdcb20, R13: 0xffffff80184d8000, R14: 0xffffff80184d8000, R15: 0xffffff80184d8148

RFL: 0x0000000000010087, RIP: 0xffffff80070df71f, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff8104705028, Error code: 0x0000000000000002, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff8110af3b20 : 0xffffff8007022fa9

0xffffff8110af3ba0 : 0xffffff80070dbf5e

0xffffff8110af3d70 : 0xffffff80070f3456

0xffffff8110af3d90 : 0xffffff80070df71f

0xffffff8110af3e90 : 0xffffff80070d9bc5

0xffffff8110af3eb0 : 0xffffff8007039fc5

0xffffff8110af3ee0 : 0xffffff80070367cc

0xffffff8110af3f70 : 0xffffff8007035d8c

0xffffff8110af3fb0 : 0xffffff80070d7127

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

13D65

 

 

Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide:     0x0000000006e00000

Kernel text base: 0xffffff8007000000

System model name: iMac11,2 (Mac-F2238AC8)

 

 

System uptime in nanoseconds: 688911061981

last loaded kext at 266052637147: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f88f61000, size 65536)

last unloaded kext at 245729241764: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f88f59000, size 32768)

loaded kexts:

com.apple.filesystems.msdosfs          1.9

com.apple.driver.AppleIntelMCEReporter          104

com.apple.driver.AppleBluetoothMultitouch          80.14

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.iokit.IOBluetoothSerialManager          4.2.4f1

com.apple.kext.AMDFramebuffer          1.2.2

com.apple.driver.AGPM          100.14.15

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHDA          2.6.1f2

com.apple.driver.AppleMikeyDriver          2.6.1f2

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleBacklight          170.3.5

com.apple.ATIRadeonX2000          8.2.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.4f1

com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2

com.apple.driver.AirPort.Atheros40          700.74.5

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.kext.AMD4600Controller          1.2.2

com.apple.driver.AppleUSBCardReader          3.4.1

com.apple.driver.AppleIRController          325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.iokit.SCSITaskUserClient          3.6.6

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.5.1

com.apple.driver.AppleUSBHub          666.4.0

com.apple.driver.AppleFWOHCI          5.0.2

com.apple.driver.AppleUSBEHCI          660.4.0

com.apple.driver.AppleAHCIPort          3.0.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.1

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          217.92.1

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          217.92.1

com.apple.driver.AppleMultitouchDriver          245.13

com.apple.driver.AppleBluetoothHIDKeyboard          170.15

com.apple.driver.IOBluetoothHIDDriver          4.2.4f1

com.apple.driver.AppleHIDKeyboard          170.15

com.apple.kext.triggers          1.0

com.apple.iokit.IOSurface          91.1

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.iokit.IOBluetoothFamily          4.2.4f1

com.apple.driver.DspFuncLib          2.6.1f2

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.7fc2

com.apple.kext.OSvKernDSPLib          1.14

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.4.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.4f1

com.apple.iokit.IOEthernetAVBController          1.0.3b4

com.apple.driver.mDNSOffloadUserClient          1.0.1b5

com.apple.iokit.IOFireWireIP          2.2.6

com.apple.driver.AppleHDAController          2.6.1f2

com.apple.iokit.IOHDAFamily          2.6.1f2

com.apple.iokit.IO80211Family          630.35

com.apple.iokit.IONetworkingFamily          3.2

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.AppleSMC          3.1.8

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.7.0d11

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.kext.AMDSupport          1.2.2

com.apple.AppleGraphicsDeviceControl          3.5.26

com.apple.iokit.IOGraphicsFamily          2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.iokit.IOUSBHIDDriver          660.4.0

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBUserClient          660.4.2

com.apple.iokit.IOAHCIFamily          2.6.5

com.apple.iokit.IOUSBFamily          677.4.0

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.11

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          23

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.9

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

iMac, OS X Mavericks (10.9.3)

Posted on May 21, 2014 10:02 PM

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Mario Junior

Q: Kernel Panic in kernel_task. What's solutions?

  • All replies
  • Helpful answers

  • by Mario Junior,

    Mario Junior Mario Junior May 22, 2014 3:00 PM in response to baltwo
    Level 1 (0 points)
    May 22, 2014 3:00 PM in response to baltwo

    Thks Baltwo, but this not helped me.

    Someone more?

  • by baltwo,

    baltwo baltwo May 22, 2014 3:16 PM in response to Mario Junior
    Level 9 (62,256 points)
    May 22, 2014 3:16 PM in response to Mario Junior

    So, you read all of those linked documents, tried all the steps they mentioned, and nothing solves the problem? If so, time to visit an Apple repair station.

  • by Linc Davis,

    Linc Davis Linc Davis May 22, 2014 4:05 PM in response to Mario Junior
    Level 10 (208,037 points)
    Applications
    May 22, 2014 4:05 PM in response to Mario Junior

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:

    1. A stale or corrupt kernel cache
    2. A damaged OS X installation
    3. A fault in a peripheral device, if any
    4. Corrupt non-volatile memory (NVRAM)
    5. An internal hardware fault (including incompatible memory)
    6. An obscure bug in OS X

    You may already have ruled out some of these.

    Rule out #1 by starting up in safe mode and then restarting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.

    You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.

    Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.

    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.

    Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.

    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve starting up from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

    Even if FileVault is not active, an aftermarket SSD may be the cause of kernel panics. Check the manufacturer's website for a firmware update.

    Connecting more than one display is another reported trigger for OS X bugs.

    If the system is not fully up to date, running Software Update might get you a bug fix.

    In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.

    Otherwise, make a "Genius" appointment at an Apple Store, or go to another authorized service provider to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

    Print the first page of the panic report and bring it with you.

  • by Esquared,

    Esquared Esquared May 23, 2014 1:51 AM in response to Linc Davis
    Level 6 (8,518 points)
    Mac OS X
    May 23, 2014 1:51 AM in response to Linc Davis

    Linc Davis wrote:


    Rule out #1 by starting up in safe mode and then restarting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.

     

    Linc, since 10.9.2 safe mode should be (and on my rMBP in fact is) working on systems with FileVault enabled...

  • by Linc Davis,

    Linc Davis Linc Davis May 23, 2014 6:35 AM in response to Esquared
    Level 10 (208,037 points)
    Applications
    May 23, 2014 6:35 AM in response to Esquared

    since 10.9.2 safe mode should be (and on my rMBP in fact is) working on systems with FileVault enabled

     

    Doesn't work for me. How are you able to boot in safe mode, and how do you know you are?