Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trouble getting QuickTime to run on Windows 7. Error 46: Could not load or find the Quick Time Active X control.

Trouble getting QuickTime to run on Windows 7.Installation seems to finish successfully. When can try to open it I get the following error message:

Error 46: Could not load or find the Quick Time Active X control. I have reinstalled QuickTime and itunes several times but with no luck. Any suggestions?

Windows 7

Posted on May 22, 2014 12:05 PM

Reply
3 replies

May 24, 2014 1:49 PM in response to pedro d

Hi Pedro d,

Yes but no! I have tried everything step by step several times. Researching Error 46 on the web is scary business!! The gangsters are out in force on this one, begging to take your money! From a couple of trusted sites I have been able to make this much clear at least for Vista users, I'm using Windows 7 but I think they relate:


"Since the issue causing the Error 46 is that QuickTime registry entries don't have the correct permissions set, the repair is to go and reset all the incorrect permissions. However, this is a long and tedious process. The SubInACL tool from Microsoft (see the link in Resources) can change the permissions as a batch. The batch is defined by a CMD file that lists all of the registry keys to be changed. Once SubInACL is installed on your computerUser uploaded file, move the CMD file with all the registry changes into the same folder, typically C:\Program Files\Windows Resource Kits\Tools. Right-click the CMD file, choose "Properties," check "Run this Program in Compatibility Mode" and select "Windows Vista (Service Pack 2)" from the drop-down menu. Click "OK." Do the same for SubInACL. When you're done, double-click on the CMD file and it will run. Your error should be gone."


I don't have the expertise to do this, do you? I wish that Apple or someone would take the bull by the horns and fix this because what I've read their are a lot of people having this problem. Any thoughts on this matter would be greatly appreciated.

Kindly,

pappy01545

May 27, 2014 12:17 PM in response to pappy01545

I've never had the error 46 myself. Your research seems to have brought you to registry permissions. It may not be a long tedious process? You'll notice in the registry there are 5 headings.


HKEY_CLASSES_ROOT

HKEY_CURRENT_USER

HKEY_LOCAL_MACHINE

HKEY_USERS

HKEY_CURRENT_CONFIG


You can right click on anyone of them and go into permissions then take full control of everything at once. Or I might try first HKEY_LOCAL_MACHINE + SOFTWARE - QuickTime

Trouble getting QuickTime to run on Windows 7. Error 46: Could not load or find the Quick Time Active X control.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.