So my grandmother purchased me a useless $100 iTunes gift card....

Question

So my grandmother purchased me a useless $100 iTunes gift card....

She lives in Canada, but I live in the US. Guess what.. apparently my 86 year old grandmother just got taken for a ride by Apple. She has no computer, no cell phone, just a kindly little old lady who knows her grandson likes music/games and has some Apple products. If I put on my glasses, I can find in the miniscule print on the back of the card - but come on - she's an elderly woman who went down to the drug store and bought me a birthday gift that's now not worth the cardboard it's printed on. I've looked but cannot find anyway of using the card, short of creating a second account and "saying" I live in Canada - and even then the music I bought would be in a different account from the rest of my stuff. Any thoughts or should I send the already scratched off card by to Grams with a thanks for trying card?

/sigh.

iOS 7.1.1

Posted on May 22, 2014 2:49 PM

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Answer 1

varjak paw

Level 10

182,686 points

May 22, 2014 2:52 PM in response to Dave_in_Texas

You can't use the card since you're in the US, so you can either return the card to your grandmother or you can try to find someone in Canada you can give or sell it to. I'd recommend the latter if possible, since I doubt your grandmother has any use for the card, and she won't be able to return it for a refund.

Regards.

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Answer 2

May 22, 2014 3:27 PM in response to varjak paw

Very frustrating. Perhaps a more distinctive label such as iTunes Canada or iTunes UK to delineate the cards and make the country a little more obvious to the buyer.

Although not a satisfactory resolution I cannot fault you on your friendly and speedy response.

Cheers!

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Answer 3

varjak paw

Level 10

182,686 points

May 23, 2014 6:58 AM in response to Dave_in_Texas

Perhaps a more distinctive label such as iTunes Canada or iTunes UK to delineate the cards and make the country a little more obvious to the buyer.

You can suggest that to Apple here, if you wish:

htttp://www.apple.com/feedback/itunesapp.html

Although not a satisfactory resolution I cannot fault you on your friendly and speedy response.

I would hope you would not fault me since being just a fellow user, as is just about everyone else who responds here, I can only be a conduit for the information. I have no ability to change anything at Apple.

Regards.

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Answer 4

May 23, 2014 9:03 PM in response to varjak paw

Indeed no. Your reply was so speedy I thought you must work for Apple. Thank you for taking the time to respond.

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