ginnyxx

Q: iPhone keeps sending the same text message multiple times in a row.

My iphone (4s) keeps sending people the same text message multiple times (2-4) a few seconds inbetween.  Sometimes it will tell me that there the message failed, but they still recieve it multiple times.  I've already tried deleting the message tread and reset network settings.  Nobody who has an iphone has said anything to me about it yet, only people with android.  

iPhone 4S, iOS 7.1.1

Posted on May 22, 2014 7:58 PM

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Q: iPhone keeps sending the same text message multiple times in a row.

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  • by modular747,

    modular747 modular747 May 23, 2014 12:12 AM in response to ginnyxx
    Level 6 (19,336 points)
    iPad
    May 23, 2014 12:12 AM in response to ginnyxx

    1. Double click the home button to show the recently opened apps.  Slide the preview screen of the Messages app up to close it.

     

    2. Reset the phone (no data loss): press both the home and lock button for at least 10 seconds, releasing when the Apple logo appears.

  • by diesel vdub,

    diesel vdub diesel vdub May 23, 2014 3:40 AM in response to ginnyxx
    Level 7 (22,030 points)
    May 23, 2014 3:40 AM in response to ginnyxx

    Sounds more like a carrier issue as it is only affecting non-iphone users.

    Contact the carrier to troubleshoot.

  • by ginnyxx,

    ginnyxx ginnyxx May 23, 2014 6:11 AM in response to diesel vdub
    Level 1 (0 points)
    May 23, 2014 6:11 AM in response to diesel vdub

    I actually talked to them before I posted my problem here.  They are certain that it's a apple software issue, but I don't believe it.  I reset my phone to factory settings and then restored it last night also.  I think between that, deleting the thread and resetting the network it would have been fixed if it was software issue.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair May 23, 2014 6:25 AM in response to ginnyxx
    Level 9 (59,182 points)
    iPhone
    May 23, 2014 6:25 AM in response to ginnyxx

    It's a carrier issue. I've seen it happen with Android phones as well, both mine and a colleague's. Very often, just restarting the phone cleared the issue for a while but then it would pop up again. Don't know if it will do any good but you might try asking your carrier to disable text messaging on your account and then add it back. Hopefully, that will clear any glitches on the carrier side.

  • by Lyssa,

    Lyssa Lyssa May 23, 2014 8:34 AM in response to ginnyxx
    Level 6 (17,893 points)
    May 23, 2014 8:34 AM in response to ginnyxx

    It's a carrier issue. I have AT&T and had this issue with my friend (who had an Android) and my mother (who had a feature phone). Both of them have Verizon for service and I'm thinking the issue was on Verizon's end. They both just dealt with it as we tried all sorts of things to get this sorted out (other than contacting Verizon directly) and had no luck.

     

    They've both switched to iPhones so it's a moot point for us now, at least.

     

    ~Lyssa

  • by Make1tWork,

    Make1tWork Make1tWork May 31, 2015 1:05 AM in response to ginnyxx
    Level 1 (0 points)
    May 31, 2015 1:05 AM in response to ginnyxx

    I had the same problem and after numerous phone calls with my carrier, was sent to their store to replace the SIM card.  Works like a dream again now.