Nano 7th gen screen black. Connects to iTunes. I've already restored it a few times with up to date software. What else can I do to try and fix it?

Came home one day and my screen wasn't turning on. I thought it was dead so I charged it for a long while and still nothing. It connects fine to my computer and I even restored it a few times and tried the whole 'hold down all the buttons for a long time' trick but nothing. What else should I try?

iPod nano

Posted on May 23, 2014 12:31 AM

Reply
1 reply

May 25, 2014 12:11 PM in response to JasmineMaurie

Hello JasmineMaurie,




The following troubleshooting steps may be helpful in restoring functionality to your iPod Nano's display.


The Five Rs: Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have an issue with iPod nano. Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.

iPod nano (7th generation): Hardware troubleshooting

http://support.apple.com/kb/TS4433




Cheers,

Allen

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Nano 7th gen screen black. Connects to iTunes. I've already restored it a few times with up to date software. What else can I do to try and fix it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.