iOS email address autocomplete problem

Question

iOS email address autocomplete problem

Hi,

I have read multiple threads here about people wanting to delete email addresses from the list of suggestions that automatically pops up when one starts addressing a new email in iOS. I have learned that with iOS 6 this feature became available, and that all one has to do is to click the blue arrow next to the unwanted address and it will stop popping up. Sadly, this is not helping me with my problem, and I am here today hoping that someone else can help me figure this out.

I would like to be able to remove some addresses from the list of suggested addresses that comes up when I type in, for example "jo"

What comes up is along the lines of:

Jon Smith jon@abc.com

Joe Sugar joe@xyz.com

Jon Smith smith@smith.com

Joseph Green green@space.com

Susan Joseph sue@xyz.com

Jon Smith jon@smith.com

None of these addresses have any blue arrows, or blue i with circle around them (although about 25 addresses down the list of suggestions, there are some that do have the blue circled i next to them).

But, I am almost 100% of the time if I type in "jo" attempting to send email to jon@smith.com - so I would like to make that the default suggestion. Is there some way to make iOS stop suggesting all these other addresses? (in point of fact - the actual name/address I am sending to is longer, so in order to bypass the suggestions I actually have to type a full 10 characters of the address in question, and it's just irritating).

Thanks,

Hillary

iPhone 5, iOS 7.1.1

Posted on May 23, 2014 5:55 AM

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Answer 1

May 23, 2014 6:59 AM in response to Hillary Israeli

Suggested addresses that do not have the blue icon are in your contacts list. You can't remove those from suggestions. And yes, when you have addresses or names with similar characters, you will need to type enough characters for the suggestion algorithm to differentiate between them. Sorry, but there is nothing you can do about that.

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Answer 2

Dec 31, 2014 3:07 PM in response to Kilgore-Trout

I have the same problem and they definitely are not in my contacts list. I think they are from a few mass emails I received, which I deleted, but they still come up when trying to send calendar invites, emails etc on my iPhone. It's REALLY annoying. Unless there is a secret contact file cache I am unaware of.

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Answer 3

ManSinha

Level 6

12,183 points

Dec 31, 2014 3:19 PM in response to Hillary Israeli

Disclaimer - I have an exchange account on my phone from work

I do not see any blue arrow - all the names that list are from my contacts list - I would take a look at it again and see if those names are erased from the contacts list.

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Answer 4

Dec 31, 2014 3:55 PM in response to ManSinha

I think I figured out the problem, my old school email address is connected to a school wide Directory in their Education Gmail account. It's under my contacts in the web version of gmail and only shows up on my phone when composing emails or inviting calendar guests. It's SO annoying. I can't find any way to opt out of this directory. The weird thing is my school's gmail account isn't even linked to my calendar app. I don't have these people as contacts, it's literally everyone in my school though. UGH.

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Answer 5

ManSinha

Level 6

12,183 points

Dec 31, 2014 5:19 PM in response to avantsweater

Any chance you can create a new GMail account using a different name than the one with your school? If you do not use the school one much that is....

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