Hello, my macbook is running slow. I downloaded EtreCheck.Can someone please help me with the diagnosis? Thank you...

Hello, macbook pro is running slow. Safari takes so long to load.Safari can not open google or youtube.Safari is so slow that i have to use firefox which is also slow but better. Opening applications and documents are also affected. Everything is so slow.I have attached my etreCheck results below. Can someone please help decipher the results? Thank you.

EtreCheck version: 1.9.11 (43) - report generated May 23, 2014 1:02:36 PM EDT


Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM


Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB


System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 7 days 2:47:21


Disk Information:
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5970H


USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver


Thunderbolt Information:
Apple, Inc. MacBook Pro


Kernel Extensions:
[kext loaded] com.globaldelight.driver.BoomDevice (1.1) Support


Problem System Launch Daemons:
[failed] com.apple.ocspd.plist


Launch Daemons:
[failed] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[failed] com.torch.update.agent.plist Support


Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.pharos.notify.plist Support
[running] com.pharos.popup.plist Support


User Launch Agents:
[failed] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support


User Login Items:
Android File Transfer Agent
Dropbox


Internet Plug-ins:
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.7 Support
AdobePDFViewer: Version: 10.1.7 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Outdated! Update
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version


Safari Extensions:
Conduit Search for Safari: Version: 1.0
Searchme: Version: 1.3


Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7


iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7


User Internet Plug-ins:
BlueStacks Install Detector: Version: Unknown
WebEx64: Version: 1.0 - SDK 10.6 Support
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
RealPlayer Plugin: Version: Unknown


3rd Party Preference Panes:
Flash Player Support
Java Support


Time Machine:
Time Machine not configured!


Top Processes by CPU:
13% firefox
10% coreaudiod
3% WindowServer
1% Boom
1% plugin-container


Top Processes by Memory:
1.39 GB firefox
426 MB Boom
123 MB Dropbox
115 MB Finder
98 MB Microsoft Word


Virtual Memory Information:
1.62 GB Free RAM
3.04 GB Active RAM
1.98 GB Inactive RAM
1.36 GB Wired RAM
2.08 GB Page-ins
920 KB Page-outs

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.5)

Posted on May 23, 2014 10:54 AM

Reply
1 reply

May 23, 2014 11:02 AM in response to rukiatu

Launch Daemons

[failed] com.torch.update.agent.plist Support


Launch Agents:

[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support

[running] com.pharos.notify.plist Support
[running] com.pharos.popup.plist Support


User Launch Agents:

[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support


Unless you know for certain what the above Launch items are used for, I would delete them. Particularly the "pharos" items.


If your machine runs better after deleting all of these launch items, they were your problem. If it doesn't seem snappier, then we'll have to look elsewhere.


Clinton

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Hello, my macbook is running slow. I downloaded EtreCheck.Can someone please help me with the diagnosis? Thank you...

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