Lightning hdmi adaptor problem

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Lightning hdmi adaptor problem

Just bought one think it would be fine - like the VGA adaptor I have for my ipad 2 but no, it doesn't work - just freezes video after a few frames and plays audio. Not what I had in mind. Looking through these forums it looks as though this has been a problem for quite awhile. I see that there were issues with iOS 7.0.2 going to 7.0.3, I am on iOS 7.1 .1, which is a considerably later version. This issue should have been resolved entirely some time ago or the product withdrawn from sale. Please advise if there was a fix.

iPad mini (Retina) Wi-Fi, iOS 7.1.1

Posted on May 23, 2014 10:04 PM

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Answer 1

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Brett L

Community Specialist

May 26, 2014 12:43 PM in response to prmills59

Hi prmills59,

If you have issues with the video adapter for your iPad you may want to consult with this article for troubleshooting steps -

iOS: About Apple Digital AV Adapters

http://support.apple.com/kb/HT4108

Specifically -

If you encounter an issue using the Apple Digital AV Adapter or VGA Adapter:

Disconnect and reconnect the adapter from the iOS device and display.

Connect directly to the TV, projector, or external display using a known-good VGA or HDMI cable.

Remove any VGA or HDMI extension cables or converters.

Note that accessories that convert a VGA or HDMI signal to other video formats (DVI, Composite, Component) are not supported.

Ensure that you are using the latest version of iOS. Some Apple Digital AV Adapters require iOS 5.1 or later.

Thanks for using Apple Support Communities.

Best,

Brett L

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