2 Replies Latest reply: May 24, 2014 3:29 AM by nurikara
MattJClark Level 1 Level 1 (0 points)

I pre ordered the song "Extraordinary" by Clean Bandit around two weeks ago, and when it got realised it kept saying '£0.99' so it's making it out that I haven't pre ordered it, when I did

iPhone 5, iOS 7.1.1
  • King_Penguin Level 10 Level 10 (115,345 points)

    When you pre-order a song you don't pay for it until it's released and you download it. You've received the email informing you that it's available to download ? From http://support.apple.com/kb/HT5714 :


    When the pre-order item becomes available, your account will be billed for the pre-order, and the item will appear in the Purchased section of your account. If there is a billing issue that prevents us from billing your account when the item is released, you'll receive an email notifying you that the item is available. You need to click the link within the email, using a computer and the latest version of iTunes, to fulfill the pre-order.


    Download a pre-ordered item

    When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.

    If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.

  • nurikara Level 1 Level 1 (0 points)