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May 26, 2014 7:37 AM in response to KeilaMarieby Jason L,Hi Kelia,
Welcome to Apple Support Communities!
Take a look at the webpage linked below, it outlines the iPhone hardware warranty and suggests a few troubleshooting links.
iPhone Other Repair Options - Apple Support
http://www.apple.com/support/iphone/repair/other/
iPhone Repair - Other
Find out how to get repair service for your iPhone.Other repairs
Check for answers to other questions and issues by searching Apple Support articles or getting tips from ouriPhone Support Community. If you’ve determined the issue is with your iPhone, like a button won’t work or the display won’t respond, we can help.
Request iPhone service
Click or tap below to start a service request and see your service options, which include sending us your iPhone, chatting with Apple Support, and more.
How long will it take?
After you send in your iPhone for service, you’ll receive a replacement or your repaired iPhone in three to five business days. A replacement iPhone will be new or equivalent to new in both performance and reliability.
What does it cost?
Repair and replacement costs depend on your iPhone model and your coverage under warranty or AppleCare+. If the required repair is covered by the Apple one-year Limited Warranty, there will be no charge for the service.
Have AppleCare+?
AppleCare+ covers two incidents of accidental damage with a $79 service fee. You can also use our Express Replacement Service to get a replacement even before sending us your iPhone. You can check if you have AppleCare+ by entering your iPhone serial number.
Out-of-warranty* cost:
iPhone 5s, iPhone 5c, iPhone 5: $269 iPhone 4s: $199 iPhone 4, iPhone 3GS, iPhone 3G, Original iPhone: $149 Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. *Accidental damage isn’t covered under the Apple one-year Limited Warranty. Make sure you back up your iPhone before you send it to Apple or bring it to an Apple Retail Store.
-Jason
