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Can't Sign In to iMessage/FaceTime on iPad

I recently changed my Apple ID Password and since that time, I can not log in to iMessage or FaceTime on my iPad. I CAN log in to iTunes and Find My iPad just fine, so I know I am using the new password. However, when I attempt to start Message or FaceTime, I am immediately taken to a Login Screen that is asking for my Apple ID and Password. It always returns the error


iMessage Activation

An error occurred during activation. Try again.


I've been reading through these forums and I have tried everything I 've seen posted. The biggest frustration is that they all say to "Turn iMessage/FaceTime Off" ... well, I can't even GET to that stage because as soon as I go Settings>Messages it TAKES ME TO A LOGIN SCREEN.


I have verified the DATE/TIME/LOCATION for the iPad.

I have rebooted the device several times.

I have synched the device with iTunes several times.

I have logged out of every spot I could find that use my Apple ID (iCloud, iTunes)


First Gen iPad, WiFi Only connection (yes, I have verified it is connected to the network and able to browse sites on the Internet).


Thanks!

iPad, iOS 7.1.1

Posted on May 24, 2014 8:39 AM

Reply
9 replies

May 24, 2014 9:55 AM in response to Gnume

Unable to make or receive FaceTime calls after April 16, 2014

http://support.apple.com/kb/TS5419

Using FaceTime http://support.apple.com/kb/ht4319


Troubleshooting FaceTime http://support.apple.com/kb/TS3367


The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8


Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268


iOS: FaceTime is 'Unable to verify email because it is in use'

http://support.apple.com/kb/TS3510


Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245


iOS: About Messages

http://support.apple.com/kb/HT3529


Set up iMessage

http://www.apple.com/ca/ios/messages/


iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538


How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS

http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/


Set Up Alert Sounds

http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3


Extra FaceTime IDs

http://tinyurl.com/k683gr4


Troubleshooting Messages

http://support.apple.com/kb/TS2755


Troubleshooting iMessage Issues: Some Useful Tips You Should Try

http://www.igeeksblog.com/troubleshooting-imessage-issues/


Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l


FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/


Fix Can’t Sign Into FaceTime or iMessage iOS 7

http://ipadtutr.com/fix-login-facetime-imessage-ios-7/


FaceTime, Game Center, Messages: Troubleshooting sign in issues

http://support.apple.com/kb/TS3970


Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90


iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages

http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/


How to Block Someone on FaceTime

http://www.ehow.com/how_10033185_block-someone-facetime.html


My Facetime Doesn't Ring

https://discussions.apple.com/thread/4155326


How to watch FaceTime calls on the big screen with Apple TV

http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime


Send an iMessage as a Text Message Instead with a Quick Tap & Hold

http://osxdaily.com/2012/11/18/send-imessage-as-text-message/


To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8


How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html


How to Receive SMS Messages on an iPad

http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html


Apps for Texting http://appadvice.com/appguides/show/apps-for-texting


You can check the status of the FaceTime/iMessage servers at this link.

http://www.apple.com/support/systemstatus/


 Cheers, Tom 😉

May 25, 2014 2:23 PM in response to Gnume

Then, I get this email (direct):


Re: Can't Sign In to iMessage/FaceTime on iPad created by Engineer234 in Using iPad - View the full discussion



hello my friend ,

I have problem as you,I searched on google on few days and I find out a successful method.




Sorry if you unhappy about this, but you need to complete a short survey before download file with high speed without account requirement. Good luck

Did this help? Go to the message, sign in, and reply


Followed by this one:


Re: Can't Sign In to iMessage/FaceTime on iPad created by stedman1 in Using iPad - View the full discussion



WARNING: The post by engineer234 is a phishing attempt to steal your information.

Do NOT click the link.



Appreciate it.

I'll bet the "short survey" is interesting



<Link Edited by Host>

May 25, 2014 2:18 PM in response to Gnume

Well, think I have resolved a portion of the problem. I signed in to iMessage using another Apple ID and it worked just fine. Turned iMessage off then back on, then signed out. Signed back in with the original Apple ID and it worked.


The only issue I am seeing now ... it is missing 1 phone number from the list of devices it could use for Send/Receiving. I have 3 iPhones and the 1 iPhone I WANT to be connected to the iPad is not one of the ones listed...so thinking at this point this is more of an account thing with the iPhone than it is an iMessage issue.

Can't Sign In to iMessage/FaceTime on iPad

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