My it will not connect to my remote
My itv won't connect with my remote
Apple TV, iOS 7
User profile for user:
sterling r
User level:
Community Specialist
Hello DRHead1967,
It sounds like you are unable to use either the Remote app on your iOS device, or the remote that came with your Apple TV. If you are referring to the app, use the following article to help troubleshoot the issue, named:
Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV
http://support.apple.com/kb/ts1741
If you are using the remote that came with the Apple TV, use this article instead:
Apple TV (2nd and 3rd generation): Resolve issues with Apple Remote
http://support.apple.com/kb/TS5157
Thank you for using Apple Support Communities.
Take care,
Sterling