Appletv my movie is in french??!!

I don't believe that for a second! I purchased the Disney movie Tangled & we watched it 3 or 4 times. Now it will only play in French with English subtitles. My granddaughter is watching it now on my iPad so the problem is with my Apple TV. Sounds like they are giving you the runaround! How do you contact iTunes? Thanks!

Movies in the cloud can be removed or changed at any time, so it is always a good practice to have a backup. You can try contacting iTunes

Any news on this? I just discovered I have the same problem. Thanks.

I just encountered the exact same issue last night. Had this movie for a fair while. Watched it with my son lots of times. Decided to move it to the cloud for a while. Redownloaded yesterday - all in French!!!.... I am also about to write to Apple re' this as it's ridiculuos, as was the response you recieved. I just wanted to add my voice here first.

The content can be changed at any time, by the providers. So it is wise to have it backed up.

Same here, problem occured with this exact movie around May 2014. Looks like many Apple users have been affected with this issue. Anyone from Apple monitoring those forums to act on this issue?

Basically - I chased Apple on this for a week or more. They refused to offer a refund (and did not provide an explanation either) In the end, they gave me a movie rental 'voucher' - which is neither here nore there, as I wanted them to address the issue. Mainly for the future as, like many many others, I have a fair few movies stored in the cloud and purchased (in good faith that they won't appear in a different language!) when re-downloaded. All they did was ask me to look at their terms and conditions. I did, but I personally) could not find any legal jargon about Apple, albeit acting as a portal, having the right to allow purchased content to change language. I asked them to direct me to that claim, but it never happened. At that point I gave up. I couldn't really care less about the voucher thing; it was an appeasement on their part, as I'm convinced they just don't care that much! All up, Vazandrew made the (now realised as a cold hard fact) comment that its' best to back up - I'd say, ALL your stuff when concerned with Apple...

They can't address it because it is the providers who make the call. You are simply given access to your purchases in the cloud, it is not a backup service. Should anything be removed or changed then you will either no longer have access or only have the new version. Backing up is always recommended, this would apply to any digital product.

I contacted warner brothers and itunes in a joint email on 10/14/14. As of Dec 24, this issue has been resolved.

Is it just for you? My one is still playing in french. When I first bought it it was english.

I Am in the usa streaming over . Just checked it is in English. Try redownloading if your file is not streaming. I'll be more than happy to forward you my emails w them.

Try watching the movie, then holding down the enter button on the remote, then try turning off 5.1 sound. I was watching a movie and the 5.1 track was in Spanish only.

I deleted it and redownloaded it from the 'purchased' page. It runs in English now.