Kelschiao

Level 1 (0 points)

Q: Bluetooth problem: Cannot connect to my iPhone 5S or any other bluetooth device.

Hi, I cannot connect to iPhone 5S or any other bluetooth device, also my macbook is not discoverable by my iPhone either...

Warning message was that there's no "connection" But I do have wifi.

Can anyone help?

iPad (3rd gen) Wi-Fi + Cellular

Posted on May 25, 2014 1:45 AM

I have this question too

Q: Bluetooth problem: Cannot connect to my iPhone 5S or any other bluetooth device.

All replies

Helpful answers

by matt00,

matt00 May 27, 2014 6:43 AM in response to Kelschiao
Level 5 (4,015 points)

May 27, 2014 6:43 AM in response to Kelschiao

Hey Kelschiao,

Thanks for the question. The following resource may help to troubleshoot bluetooth connections. Please also note that connecting an iPhone to a computer for file transferring via bluetooth is not a compatible configuration.

iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562

Thanks,

Matt M.
Reply options

Link to this post

by Kelschiao,

Kelschiao May 27, 2014 12:37 PM in response to matt00
Level 1 (0 points)

May 27, 2014 12:37 PM in response to matt00

Hi there,

Thanks for the reply.

I am trying to use AirDrop on my macbook to find my iphone as well and nothing seems to be 'in range'...I thought this had something to do with bluetooth...because that's what iphone needs to perform AirDrop...
Reply options

Link to this post

by matt00,

matt00 May 28, 2014 6:06 AM in response to Kelschiao
Level 5 (4,015 points)

May 28, 2014 6:06 AM in response to Kelschiao

Hey Kelschiao,

Thanks for the follow up. Please see this excerpt from the following resource:

You can't use AirDrop on iOS to share with OS X users, and OS X users can't use AirDrop to share with iOS devices.

iOS: Use AirDrop to wirelessly share content
http://support.apple.com/kb/HT5887

Thanks,

Matt M.
Reply options

Link to this post