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I have an iPhone 4s 16 gb with 7.1.1 and when I use the 2g/3g service (no wifi) the phone from behind gets very hot. also the battery life is too short

I have an iPhone 4s 8 gb with 7.1.1 and when I use the 2g/3g service (no wifi) the phone from behind gets very hot alos when i plug it for charging then also it gets hot. also the battery life is too short, please solve my problem my phone is in warrenty period only 4 months i used it.

iPhone 4S, iOS 7.1.1

Posted on May 25, 2014 1:43 AM

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1 reply

May 27, 2014 6:53 AM in response to Hiteshk0007

Hello Hiteshk0007,



Thanks for the question. The following resource provides some information about temperature:


iOS devices: Keeping device within acceptable operating temperatures

http://support.apple.com/kb/HT2101


When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.


By all means, if you believe the temperature is a concern (along with the battery life), you can isolate the issue by restoring your device as new:


iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/HT4137



Thanks,


Matt M.

I have an iPhone 4s 16 gb with 7.1.1 and when I use the 2g/3g service (no wifi) the phone from behind gets very hot. also the battery life is too short

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