All my pictures and videos have greyed out and don't open says 'loading' but doesn't load

All my pictures in my photo album seems to have greyed out and not loading up, is there a setting that I may have pressed or something like that?

iPhone 5c

Posted on May 25, 2014 6:56 AM

Reply
1 reply

May 27, 2014 7:38 AM in response to connarbentley

Hello, connarbentley.


Thank you for visiting Apple Support Communities.


I would first start with forcing all open applications to close and power cycle the device. Test opening the Photo App on your device to see if they load. If the issue persists, see the second article below.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


iTunes: Unable to sync photos

http://support.apple.com/kb/TS3697


Cheers,


Jason H.

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All my pictures and videos have greyed out and don't open says 'loading' but doesn't load

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