tommylew92
Level 1 (0 points)

Q: Purchased song from iPhone, wont download in iTunes

I bought two songs from my iTunes account on my iPhone 5s yesterday. When logging onto my computer to download them it is giving the message: (as seen below).

 

I used my sisters account on my laptop, since this it has stopped me downloading saying I have to wait 90days.

 

Can someone shed some light on this situation, how I can get around it please.

 

Thanks

 

 

 

iPhone 5s, iOS 7.0.4

Posted on May 25, 2014 9:04 AM

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tommylew92

Q: Purchased song from iPhone, wont download in iTunes

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  • by King_Penguin,

    King_Penguin King_Penguin May 25, 2014 10:17 AM in response to tommylew92
    Level 10 (135,696 points)
    iTunes
    May 25, 2014 10:17 AM in response to tommylew92

    When you use iTunes Match, automatic downloads, or redownload an account's past purchases then you may tie a computer (and similary if doing it on an iOS device) for 90 days (I believe that it's an attempt to try and stop people logging into their account on other people's computers and sharing content) : http://support.apple.com/kb/HT4627 - it shouldn't affect being able to make new purchases, only those threee things.

     

    If you can't wait until the 90 days have completed then you could try contacting iTunes Support and see if they can remove the association : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.

     

    If that is the computer that you sync your phone to then you could connect it and do File > Devices > Transfer Purchases to copy the song over.