Trixie29
Level 1 (0 points)

Q: Why won't my iPhone connect to my home wifi?

My iPhone always used to automatically connect to my wifi now it won't even find it and when I type it in manually it won't recognise it what can I do to sort this out.  Also I can't do my update without the wifi so how do I sort it?

iPhone 4S, iOS 7.0.4

Posted on May 25, 2014 12:09 PM

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Trixie29

Q: Why won't my iPhone connect to my home wifi?

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  • by bobby_d,

    bobby_d bobby_d May 27, 2014 7:54 AM in response to Trixie29
    Level 3 (770 points)
    May 27, 2014 7:54 AM in response to Trixie29

    Hello Trixie29,

     

    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:

    • Difficulty locating or connecting to a network
    • Unexpected Wi-Fi signal strength or disconnects
    • Inability to access the Internet
    • Not automatically connecting to Wi-Fi when expected

    Follow these steps to troubleshoot the above issues:

    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap TS1398_i.png and Forget this Network.
    7. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

     

    Thank you for contributing to Apple Support Communities.

     

     

    Cheers,

    BobbyD