Mac extremely slow overnight. What happened?

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Mac extremely slow overnight. What happened?

Ok so basically I have had my mac for about 2 years now. Very happy, no problems everything working fine. Yesterday, I was unistalling unused software such as istatsmenu (took too much space of the bar). Then I also have Magican. Because I was sort of paranoid about malware and stuff like that, I did a quick clean to free up space, then i enabled this option called live protection or something. Anyways after I did a full scan of the system and let it run overnight. In the morning, it wasn't done yet (must have stopped) so i finished it and then it restarted. Here's the problem:

The boot up took around 5 minutes.

After booting, even getting to the password input screen must of take around half a minute.

To select the password field took another half minute.

At this point I knew something was very, very wrong.

Getting to the desktop took another 2 - 5 minutes. After that basically nothing worked. It took around 1 minute to open a finder window. "Launchpad" was "Loading Apps" for around 10 minutes. Everything was extremely unresponsive. Spinning rainbow circles everywhere and everytime I clicked something. It was horrible.

I called up a friend who is good with computers. He told me go into activity monitor. We looked, nothing out of the ordinary.

I tried, after many minutes of waiting to uninstall magican. That worked. Still very slow

Finally I decided to boot into safe mode. That helped tremedously. It wasn't slow anymore but obviously it was in no condition to work on. I then went on to use ccleaner to clean the computer and uninstall all startup apps. I repaired my disk, but apparently it didn't have any problems. Permissions got repaired too.

Now I'm in safe mode. Normal mode is unusable. Nothing works. I'm freaking out. Please help.

Working on a Macbook Pro Late 2011 15 in. 2.2Ghz Quadcore I7. 16 gb ram

MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9.3), I need this mac working.

Posted on May 25, 2014 2:02 PM

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Answer 1

Linc Davis

Level 10

209,739 points

May 25, 2014 4:10 PM in response to adri1wald

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple |Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/ { n++;print;} END { if(n<185) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<185) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri|sshd?_c)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status "-F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL'" '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' ' {/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf,ssh{,d}_c*} {,/usr/local}/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "syntax error," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 2

Linc Davis

Level 10

209,739 points

May 26, 2014 9:54 AM in response to adri1wald

A.

The startup drive is failing, or there is some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

B.

The "Refog" keylogger is installed. If you don't already know that, you may have a serious problem.

Reply

Answer 3

Linc Davis

Level 10

209,739 points

May 26, 2014 10:13 AM in response to adri1wald

There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.

1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.

2. If Method 1 fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.

3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.

4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Reply

Answer 4

OGELTHORPE

Level 9

57,329 points

May 25, 2014 3:53 PM in response to adri1wald

When you booted into safe mode, you essentially disabled all third party applications.

adri1wald wrote:

Then I also have Magican. Because I was sort of paranoid about malware and stuff like that, I did a quick clean to free up space, then i enabled this option called live protection or something.

I then went on to use ccleaner to clean the computer and uninstall all startup apps.

These applications and perhaps others may very well be part of your problem. Download and post Etrecheck. We may be able to find other problem applications.

http://www.etresoft.com/etrecheck

Ciao.

Reply

Answer 5

adri1wald Author

Level 1

0 points

May 26, 2014 9:36 AM in response to OGELTHORPE

EtreCheck version: 1.9.11 (43) - report generated May 26, 2014 at 6:31:38 PM GMT+2

Hardware Information:

MacBook Pro (15-inch, Late 2011)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4 cores

16 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6750M - VRAM: 512 MB

System Software:

OS X 10.9.3 (13D65) - Uptime: 0 days 20:27:51

Disk Information:

ST9500325ASG disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (35.39 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Configuration files:

/etc/sysctl.conf - Exists

/etc/hosts - Count: 76

Gatekeeper:

Anywhere

Kernel Extensions:

[kext loaded] at.obdev.nke.LittleSnitch (4050 - SDK 10.8) Support

[not loaded] com.ShapeServices.driver.HSAudioDevice (1.0.5 - SDK 10.6) Support

[not loaded] com.digidesign.iokit.DigiDal (11.1.2f4 - SDK 10.8) Support

[not loaded] com.logmein.hamachi (1.0) Support

[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) Support

[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) Support

[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.3) Support

[not loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) Support

[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) Support

[not loaded] com.protech.NoSleep (1.3.3 - SDK 10.8) Support

[not loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) Support

Startup Items:

FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

StartOuc: Path: /Library/StartupItems/StartOuc

Problem System Launch Daemons:

[failed] com.apple.ucupdate.plist

Launch Daemons:

[not loaded] at.obdev.littlesnitchd.plist Support

[not loaded] com.adobe.fpsaud.plist Support

[not loaded] com.adobe.SwitchBoard.plist Support

[not loaded] com.avid.bsd.ShoeTool.plist Support

[not loaded] com.fxfactory.FxFactory.helper.plist Support

[not loaded] com.logmein.hamachi.plist Support

[not loaded] com.microsoft.office.licensing.helper.plist Support

[not loaded] com.oracle.java.Helper-Tool.plist Support

[not loaded] com.oracle.java.JavaUpdateHelper.plist Support

[not loaded] com.paceap.eden.licensed.plist Support

[not loaded] PACESupport.plist Support

Launch Agents:

[not loaded] at.obdev.LittleSnitchUIAgent.plist Support

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[not loaded] com.logmein.hamachimb.plist Support

[not loaded] com.lost.smoke.plist Support

[not loaded] com.oracle.java.Java-Updater.plist Support

[not loaded] com.protech.NoSleep.plist Support

User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[not loaded] com.facebook.videochat.[redacted].plist Support

[not loaded] com.google.keystone.agent.plist Support

[not loaded] com.spotify.webhelper.plist Support

User Login Items:

MenuTab Pro for Facebook

Internet Plug-ins:

FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

AdobePDFViewer: Version: 10.1.1 Support

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.2.5 - SDK 10.6 Support

Unity Web Player: Version: UnityPlayer version 4.1.2f1 Support

JavaAppletPlugin: Version: Java 7 Update 51 Check version

Safari Extensions:

Auto Refresh: Version: 2.1

Video Converter: Version: 3.7.0

Open in Internet Explorer: Version: 1.0

Adblock Plus: Version: 1.8.2.1189

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

BlueStacks Install Detector: Version: Unknown

3rd Party Preference Panes:

Fan Control Support

Flash Player Support

Growl Support

Java Support

Launchpad-Control Support

NoSleep Support

Time Machine:

Skip System Files: YES - System files not being backed up

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 464.96 GB Disk used: 432.00 GB

Destinations:

OTHERSTUFFDISK [Local] (Last used)

Total size: 931.19 GB

Total number of backups: (null)

Size of backup disk: Too small

Backup size 931.19 GB < (Disk used 432.00 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

5% mdworker

2% mds

1% fontd

0% firefox

0% WindowServer

Top Processes by Memory:

393 MB firefox

229 MB com.apple.IconServicesAgent

229 MB CCleaner

131 MB Finder

131 MB Dock

Virtual Memory Information:

11.39 GB Free RAM

2.59 GB Active RAM

768 MB Inactive RAM

1.26 GB Wired RAM

527 MB Page-ins

0 B Page-outs

I did the EtreCheck whilst in safe mode

Reply

Answer 6

adri1wald Author

Level 1

0 points

May 26, 2014 9:46 AM in response to Linc Davis

Model Identifier: MacBookPro8,2

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Safe

Time since boot: 20:34

Memory

BANK 0/DIMM0:

Size: 8 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x859B

BANK 1/DIMM0:

Size: 8 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x859B

Diagnostic reports

2014-04-30 prl_client_app hang

2014-05-13 Safari hang

2014-05-15 prl_client_app hang

2014-05-25 Photo Booth hang

2014-05-25 hamachid crash

2014-05-25 qmasterd crash

Log

May 25 22:18:07 disk0s2: I/O error.

May 25 22:18:20 disk0s2: I/O error.

May 25 22:18:33 disk0s2: I/O error.

May 25 22:18:45 disk0s2: I/O error.

May 25 22:18:58 disk0s2: I/O error.

May 25 22:19:11 disk0s2: I/O error.

May 25 22:19:23 disk0s2: I/O error.

May 25 22:19:39 disk0s2: I/O error.

May 25 22:19:52 disk0s2: I/O error.

May 25 22:20:04 disk0s2: I/O error.

May 25 22:20:17 disk0s2: I/O error.

May 25 22:20:29 disk0s2: I/O error.

May 25 22:20:41 disk0s2: I/O error.

May 25 22:20:58 disk0s2: I/O error.

May 25 22:21:14 disk0s2: I/O error.

May 25 22:21:26 disk0s2: I/O error.

May 25 22:36:27 disk0s2: I/O error.

May 25 22:36:39 disk0s2: I/O error.

May 25 22:40:31 process CCleaner[381] thread 10879 caught burning CPU! It used more than 50% CPU (Actual recent usage: 62%) over 180 seconds. thread lifetime cpu usage 90.177185 seconds, (55.134159 user, 35.043026 system) ledger info: balance: 90007337130 credit: 90007337130 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 145107438203

May 25 23:00:15 wl0: Beacon Loss Event

May 25 23:00:34 wl0: Roamed or switched channel, reason #4, bssid b2

May 25 23:05:59 jnl: disk1s2: do_jnl_io: strategy err 0x6

May 25 23:05:59 jnl: disk1s2: write_journal_header: error writing the journal header!

May 25 23:05:59 jnl: disk1s2: close: journal 0xffffff8021a08c20, is invalid. aborting outstanding transactions

May 26 18:21:14 process ScreenSaverEngin[486] thread 20260 caught burning CPU! It used more than 50% CPU (Actual recent usage: 59%) over 180 seconds. thread lifetime cpu usage 90.016854 seconds, (89.837398 user, 0.179456 system) ledger info: balance: 90005617652 credit: 90005617652 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 151978793621

Memory: kernel_task (UID 0) is using 1104 MB

kexts

at.obdev.nke.LittleSnitch

launchd

/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist

(com.apple.AirPortBaseStationAgent)

/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

(at.obdev.LittleSnitchUIAgent)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.logmein.hamachimb.plist

(com.logmein.hamachimb)

/Library/LaunchAgents/com.lost.smoke.plist

(com.lost.smoke)

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

(com.oracle.java.Java-Updater)

/Library/LaunchAgents/com.protech.NoSleep.plist

(com.protech.NoSleep)

/Library/LaunchDaemons/at.obdev.littlesnitchd.plist

(at.obdev.littlesnitchd)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.adobe.SwitchBoard.plist

(com.adobe.SwitchBoard)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.avid.bsd.ShoeTool.plist

(com.avid.bsd.ShoeTool)

/Library/LaunchDaemons/com.fxfactory.FxFactory.helper.plist

(com.fxfactory.FxFactory.helper)

/Library/LaunchDaemons/com.logmein.hamachi.plist

(com.logmein.hamachi)

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

(com.microsoft.office.licensing.helper)

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

(com.oracle.java.Helper-Tool)

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

(com.oracle.java.JavaUpdateHelper)

/Library/LaunchDaemons/com.paceap.eden.licensed.plist

(com.paceap.eden.licensed)

/Library/LaunchDaemons/PACESupport.plist

(com.paceap.pacesupport)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.facebook.videochat.plist

(com.facebook.videochat.updater)

Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.user.agent)

Library/LaunchAgents/com.spotify.webhelper.plist

(com.spotify.webhelper)

Startup items

/Library/StartupItems/FanControlDaemon/FanControlDaemon

/Library/StartupItems/FanControlDaemon/StartupParameters.plist

/Library/StartupItems/HWNetMgr/HWNetCfg

/Library/StartupItems/HWNetMgr/HWNetMgr

/Library/StartupItems/HWNetMgr/StartupParameters.plist

/Library/StartupItems/HWPortDetect/HWPortCfg

/Library/StartupItems/HWPortDetect/HWPortDetect

/Library/StartupItems/HWPortDetect/StartupParameters.plist

/Library/StartupItems/StartOuc/libQtCore.4.6.2.dylib

/Library/StartupItems/StartOuc/libQtCore.4.6.dylib

/Library/StartupItems/StartOuc/libQtCore.4.dylib

/Library/StartupItems/StartOuc/libQtCore.dylib

/Library/StartupItems/StartOuc/RunOuc

/Library/StartupItems/StartOuc/StartOuc

/Library/StartupItems/StartOuc/StartupParameters.plist

Bundles

/System/Library/Extensions/HSAudioDevice.kext

(com.ShapeServices.driver.HSAudioDevice)

/System/Library/Extensions/HuaweiDataCardDriver.kext

(com.huawei.driver.HuaweiDataCardDriver)

/System/Library/Extensions/NoSleep.kext

(com.protech.NoSleep)

/System/Library/Extensions/PACESupportFamily.kext

(com.paceap.kext.pacesupport.master)

/System/Library/Extensions/TelestreamAudio.kext

(net.telestream.driver.TelestreamAudio)

/System/Library/Extensions/USBExpressCardCantWake_Huawei.kext

(com.apple.dts.driver.USBExpressCardCantWake)

/Library/Audio/Plug-Ins/HAL/Avid CoreAudio.plugin

(com.avid.avid.AvidCoreAudioPlugIn)

/Library/Extensions/DigiDal.kext

(com.digidesign.iokit.DigiDal)

/Library/Extensions/ham.kext

(com.logmein.hamachi)

/Library/Extensions/LittleSnitch.kext

(at.obdev.nke.LittleSnitch)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/Library/Internet Plug-Ins/Unity Web Player.plugin

(com.unity.UnityWebPlayer)

/Library/PreferencePanes/Fan Control.prefPane

(com.lobotomo.FanControl)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Growl.prefPane

(com.growl.prefpanel)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/Library/PreferencePanes/NoSleep.prefPane

(com.protech.NoSleepPref)

/Library/QuickTime/AvidAV1xCodec.component

(com.avid.qtcodecs.AvidAV1xCodec)

/Library/QuickTime/AvidAVd1Codec.component

(com.avid.qtcodecs.AvidAVd1Codec)

/Library/QuickTime/AvidAVDJCodec.component

(com.avid.qtcodecs.AvidAVDJCodec)

/Library/QuickTime/AvidAVdnCodec.component

(com.avid.qtcodecs.AvidAVdnCodec)

/Library/QuickTime/AvidAVdvCodec.component

(com.avid.qtcodecs.AvidAVdvCodec)

/Library/QuickTime/AvidAVj2Codec.component

(com.avid.qtcodecs.AvidAVj2Codec)

/Library/QuickTime/AvidAVpkCodec.component

(com.avid.qtcodecs.AvidAVpkCodec)

/Library/QuickTime/AvidAVrpCodec.component

(com.avid.qtcodecs.AvidAVrpCodec)

/Library/QuickTime/AvidAVUICodec.component

(com.avid.qtcodecs.AvidAVUICodec)

/Library/QuickTime/MobiolaVDig.component

(com.shapeservices.mobiolavdig)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(N/A)

/Library/Security/SecurityAgentPlugins/KLSecurityAgentPlugin.bundle

(com.keylemon.KLSecurityAgentPlugin)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)

Library/Internet Plug-Ins/FacebookVideoCalling.bundle

(com.skype.FacebookVideoCalling)

Library/PreferencePanes/Launchpad-Control.prefPane

(de.chaosspace.Launchpad-Control)

Contents of /etc/hosts

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

Contents of /etc/sysctl.conf

kern.maxfiles=50000

kern.maxfilesperproc=50000

Global login items

$HELPER_PATH

Spotlight: Indexing and searching disabled

Font issues: 11

Bad plists

Library/Preferences/com.Elitecargo.Dogleg.plist

Library/Preferences/com.nes.excelauto.plist

Library/Preferences/com.systel.revolutionarywerx.plist

Firewall: On

DNS: 8.8.8.8 (static)

Listeners

launchd: afpovertcp

kdc: kerberos

Restricted files: 2903

Safari extensions

Auto Refresh

Adblock Plus

Elapsed time (s): 319

ALSO MY WIFI WAS OFF 🙂

Reply

Answer 7

adri1wald Author

Level 1

0 points

May 26, 2014 10:01 AM in response to Linc Davis

I've tried to backup multiple times. However for some reason timemachine always gives me an error saying "An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk." Now my disk works perfectly on any other computer. As well as this whenever I copy large quantities of files on my mac to another drive, I get error code -36.

Any way to fix this?

Reply

Answer 8

OGELTHORPE

Level 9

57,329 points

May 26, 2014 12:38 PM in response to adri1wald

There are two things that I suggest you may try. The Ertrecheck report shows a variety of third party applications. I could un-install them and then put them back one by one until you find one that slows the MBP.

Based on what I was able to see, I am not certain that you even need this:

com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) Support

com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) Support

com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.3) Support

com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) Support

com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) Support

The other item that should be checked is your RAM. Install the original RAM and see if that has a positive impact on performance. You might also test the RAM by downloading from Kelley Computing Rember:

http://www.kelleycomputing.net/rember/

Run it overnight so that sufficient loops are executed.

Ciao.

Reply