Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problems after Safari 7.0.4 update

After downloading the newest version of Safari, it freezes and won't load internet pages. Each time I restart the computer, I'm able to get onto the internet for a few minutes before it stops working again. I've restarted at least 10 times today & am on another computer right now just to find out how to resolve this issue.
At least once, Safari would not "quit" nor would it allow me to "force quit" without shutting down my iMac. What to do? This is frustrating.

MacBook, Mac OS X (10.6.8)

Posted on May 25, 2014 5:21 PM

Reply
14 replies

May 25, 2014 7:31 PM in response to Linc Davis

I haven't installed anything but the updates. What else do you mean by third-party? Would video or audio downloads do that?


When I use safe mode, Safari (and my internet connection) seem stable, except that when my mouse hovers over anything the page rolls & flashes the image(s). After I restarted without safe mode...I'm back to the same problem I had before. 😕

May 25, 2014 7:44 PM in response to MsSoul75

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple |Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/ { n++;print;} END { if(n<185) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<185) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri|sshd?_c)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status "-F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL'" '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' ' {/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf,ssh{,d}_c*} {,/usr/local}/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "syntax error," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________


Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Jun 5, 2014 9:25 AM in response to Linc Davis

I seem to have the same issue as the OP. I ran the script as instructed by your post and here are the results. Please take a look and tell me what you see.



Model Identifier: iMac12,1

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Normal

Time since boot: 26 minutes



Memory



BANK 0/DIMM0:



Size: 2 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x80AD



BANK 1/DIMM0:



Size: 2 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x80AD



BANK 0/DIMM1:



Size: 4 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x8634



BANK 1/DIMM1:



Size: 4 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x8634



FireWire



GoFlex Mac (Seagate)



USB



Backup+ Desk (Seagate LLC)

FreeAgent GoFlex (Seagate LLC)



Diagnostic reports



2014-05-24 ffmpeg crash

2014-05-30 SophosSXLD crash



Log



May 30 09:08:57 process SophosAutoUpdate[71] thread 376 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

May 30 11:02:31 USB Sound assertion in AppleUSBAudioStream at line 4116

Jun 5 08:01:37 process airportd[63] caught causing excessive wakeups. Observed wakeups rate (per sec): 452; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 67283



kexts



com.seagate.driver.PowSecDriverCore

com.seagate.driver.PowSecLeafDriver_10_5

com.sophos.nke.swi

org.virtualbox.kext.VBoxDrv

com.sophos.kext.sav

com.avg.netshield.kext

org.virtualbox.kext.VBoxUSB

org.virtualbox.kext.VBoxNetFlt

org.virtualbox.kext.VBoxNetAdp



Daemons



com.rockysandstudio.Memory-Diag.DefaultOptimizer

org.macosforge.xquartz.privileged_startx

com.sophos.webd

com.sophos.sxld

com.sophos.scan

com.sophos.notification

com.sophos.intercheck

com.sophos.configuration

com.sophos.autoupdate

com.avg.avginfosd

com.avg.apiServices

com.adobe.fpsaud



Agents



com.rockysandstudio.Memory-Diag.Launch-Helper

com.apple.photostream-agent

com.apple.AirPortBaseStationAgent

org.macosforge.xquartz.startx

com.sophos.uiserver

com.seagate.SeagateStorageGauge.plist

com.avg.LinkScannerAgent

uk.co.markallan.clamxav.freshclam

com.zeobit.MacKeeper.Helper

com.valvesoftware.steamclean



launchd



/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist

(com.apple.AirPortBaseStationAgent)

/Library/LaunchAgents/com.avg.LinkScannerAgent.plist

(com.avg.LinkScannerAgent)

/Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist

(com.seagate.SeagateStorageGauge.plist)

/Library/LaunchAgents/com.sophos.uiserver.plist

(com.sophos.uiserver)

/Library/LaunchAgents/org.macosforge.xquartz.startx.plist

(org.macosforge.xquartz.startx)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.avg.apiServices.plist

(com.avg.apiServices)

/Library/LaunchDaemons/com.avg.avginfosd.plist

(com.avg.avginfosd)

/Library/LaunchDaemons/com.sophos.autoupdate.plist

(com.sophos.autoupdate)

/Library/LaunchDaemons/com.sophos.configuration.plist

(com.sophos.configuration)

/Library/LaunchDaemons/com.sophos.intercheck.plist

(com.sophos.intercheck)

/Library/LaunchDaemons/com.sophos.notification.plist

(com.sophos.notification)

/Library/LaunchDaemons/com.sophos.scan.plist

(com.sophos.scan)

/Library/LaunchDaemons/com.sophos.sxld.plist

(com.sophos.sxld)

/Library/LaunchDaemons/com.sophos.webd.plist

(com.sophos.webd)

/Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

(org.macosforge.xquartz.privileged_startx)

/Library/LaunchDaemons/org.virtualbox.startup.plist

(org.virtualbox.startup)

Library/LaunchAgents/com.valvesoftware.steamclean.plist

(com.valvesoftware.steamclean)

Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist

(com.zeobit.MacKeeper.Helper)

Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

(org.virtualbox.vboxwebsvc)

Library/LaunchAgents/uk.co.markallan.clamxav.freshclam.plist

(uk.co.markallan.clamxav.freshclam)



Startup items



/Library/StartupItems/AvgNetShieldLoader/AvgNetShieldLoader

/Library/StartupItems/AvgNetShieldLoader/StartupParameters.plist



Bundles



/System/Library/Extensions/Seagate Storage Driver.kext

(com.seagate.driver.PowSecDriverCore)

/Library/Extensions/SophosNetworkInterceptor.kext

(com.sophos.nke.swi)

/Library/Extensions/SophosOnAccessInterceptor.kext

(com.sophos.kext.sav)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.apple.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/Silverlight.plugin

(com.microsoft.SilverlightPlugin)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/LinkScannerSettings.prefPane

(com.avg.LinkScannerSettings)

/Library/PreferencePanes/NTFSforMacOSX.prefPane

(com.paragon-software.filesystems.ntfs.prefpanel)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(N/A)

/Library/ScriptingAdditions/AVGScriptingAdditions.osax

(com.avg.ScriptAdditions)

Library/Services/ToastIt.service

(com.roxio.ToastItService)



dylibs



/usr/lib/libdvdcss.2.dylib

/usr/lib/libUFSDNTFS.dylib



Contents of /etc/ssh_config



Host *

SendEnv LANG LC_*

Host *

XAuthLocation /opt/X11/bin/xauth



Contents of /etc/ssh_config~orig (ASCII English text, with very long lines)



Host *

SendEnv LANG LC_*



Contents of /etc/sshd_config



SyslogFacility AUTHPRIV

AuthorizedKeysFile .ssh/authorized_keys

UsePrivilegeSeparation sandbox # Default for new installations.

AcceptEnv LANG LC_*

Subsystem sftp /usr/libexec/sftp-server

XAuthLocation /opt/X11/bin/xauth



Contents of /etc/sshd_config~previous



SyslogFacility AUTHPRIV

AcceptEnv LANG LC_*

Subsystem sftp /usr/libexec/sftp-server

XAuthLocation /opt/X11/bin/xauth



Font issues: 4



Bad plists



/Library/Preferences/com.epson.Epson Connect Printer Setup.UnInstallList.plist

/Library/Preferences/com.epson.EPSON Printer Finder.UnInstallList.plist

/Library/Preferences/com.epson.Epson Scanner ICA Driver.UnInstallList.plist

/Library/Preferences/com.epson.EPSON Software Updater.UnInstallList.plist

/Library/Preferences/com.epson.Inkjet Printer Driver.UnInstallList.plist

/Library/Preferences/com.epson.PC-FAX Driver.UnInstallList.plist

Library/Preferences/net.kelleycomputing.Rember.builtInMemory.plist



Firewall: On



Restricted files: 85



Safari extensions



1-ClickWeather

Widgets

DoNotTrackMe- Online Privacy Protection

Google Analytics Opt-out Browser Add-on

AVG LinkScanner

AdBlock



Elapsed time (s): 340

Jun 22, 2014 9:48 AM in response to MsSoul75

Hi I'm having the same problem as the OP. I followed the instructions given by Linc Davis but I'm not really sure what I'm looking at or what to look for. Here's the results, please take a look and if you can tell me if there's a problem with my MacBook Pro please help me solve it. Thank you and I appreciate the help.


Model Identifier: MacBookPro8,2

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Normal

Time since boot: 9 days 20:04



Diagnostic reports



2014-05-27 coupond crash

2014-05-27 coupond crash

2014-06-02 VDCAssistant crash

2014-06-04 RobloxPlayer crash



Log



Jun 16 07:53:46 wl0: Roamed or switched channel, reason #8, bssid 60

Jun 16 09:26:00 process RobloxPlayer[6180] thread 1845629 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

Jun 16 09:33:06 process mds[34] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Jun 16 09:33:12 MacAuthEvent en1 Auth result for: 60 Auth timed out

Jun 16 09:34:49 wl0: Roamed or switched channel, reason #8, bssid 60

Jun 17 06:24:55 MacAuthEvent en1 Auth result for: 60 Auth timed out

Jun 17 17:43:04 process RobloxPlayer[7942] thread 1985283 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

Jun 17 18:20:00 wl0: Roamed or switched channel, reason #8, bssid 60

Jun 17 18:47:42 process PluginProcess[7904] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Jun 18 09:55:56 process com.apple.WebKit[9276] caught causing excessive wakeups. Observed wakeups rate (per sec): 308; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 161752

Jun 18 12:07:48 process RobloxPlayer[9658] thread 2154096 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

Jun 18 16:38:22 process PluginProcess[9605] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Jun 18 20:57:35 wl0: Roamed or switched channel, reason #8, bssid 60

Jun 18 21:03:21 wl0: Roamed or switched channel, reason #8, bssid 60

Jun 18 21:26:38 process RobloxPlayer[10502] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Jun 19 20:23:10 wl0: Roamed or switched channel, reason #8, bssid 60

Jun 20 09:44:00 process bluetoothaudiod[12003] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Jun 20 10:00:53 process bluetoothaudiod[12070] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Jun 20 10:47:31 process bluetoothaudiod[12250] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Jun 20 14:22:11 process com.apple.WebKit[12651] caught causing excessive wakeups. Observed wakeups rate (per sec): 181; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 126887

Jun 20 15:53:33 process PluginProcess[12976] caught causing excessive wakeups. Observed wakeups rate (per sec): 233; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 195760

Jun 21 10:12:33 wl0: Roamed or switched channel, reason #4, bssid 60



Daemons



com.adobe.SwitchBoard

com.adobe.fpsaud



Agents



com.adobe.PDApp.AAMUpdatesNotifier.36640.UUID

com.hp.devicemonitor

com.hp.messagecenter.launcher

com.coupons.coupond

com.adobe.CS5ServiceManager

com.facebook.videochat.updater

com.adobe.ARM.UUID



launchd



/System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist

(com.apple.AirPortBaseStationAgent)

/System/Library/LaunchAgents/com.apple.appleseed.seedusaged.plist

(com.apple.appleseed.seedusaged)

/System/Library/LaunchAgents/com.apple.CalendarAgentLauncher.plist

(com.apple.CalendarAgentLauncher)

/System/Library/LaunchDaemons/com.apple.appleseed.fbahelperd.plist

(com.apple.appleseed.fbahelperd)

/System/Library/LaunchDaemons/com.apple.displaypolicyd.plist

(com.apple.displaypolicyd)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

(com.adobe.CS5ServiceManager)

/Library/LaunchAgents/com.coupons.coupond.plist

(com.coupons.coupond)

/Library/LaunchAgents/com.hp.messagecenter.launcher.plist

(com.hp.messagecenter.launcher)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.adobe.SwitchBoard.plist

(com.adobe.SwitchBoard)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.adobe.ARM.UUID.plist

(com.adobe.ARM.UUID)

Library/LaunchAgents/com.facebook.videochat.plist

(com.facebook.videochat.updater)



Bundles



/System/Library/Extensions/AppleIntelMCEReporter.kext

(com.apple.driver.AppleIntelMCEReporter)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

(com.adobe.acrobat.pdfviewerNPAPI)

/Library/Internet Plug-Ins/CANONiMAGEGATEWAYDL.plugin

(jp.Canon.cig.npdownload)

/Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

(com.coupons.plugin.mozilla-plugin)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.apple.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/Unity Web Player.plugin

(com.unity.UnityWebPlayer)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Growl.prefPane

(com.growl.prefpanel)

/Library/QuickTime/CanonMJPEGAVI.component

(jp.co.canon.MJPEGAVIExporter)

/Library/QuickTime/CanonMJPEGAVIDec.component

(jp.co.canon.CanonMJPEGAVIDec)

/Library/QuickTime/CanonText.component

(jp.co.canon.Text)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(N/A)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)

Library/Internet Plug-Ins/FacebookVideoCalling.bundle

(com.skype.FacebookVideoCalling)

Library/Internet Plug-Ins/NPRoblox.plugin

(com.Roblox.RobloxLauncherPlugin)



dylibs



/usr/lib/libruby.2.0.0.dylib



Contents of /etc/hosts (ASCII English text, with CRLF, LF line terminators)



127.0.0.1 localhost

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 t3dns.adobe.com

127.0.0.1 3dns-1.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-4.adobe.com

127.0.0.1 activate.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 activate.wip.adobe.com

127.0.0.1 activate.wip1.adobe.com

127.0.0.1 activate.wip2.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 activate.wip4.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-1.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 adobe-dns-4.adobe.com

127.0.0.1 ood.opsource.net

127.0.0.1 practivate.adobe

127.0.0.1 practivate.adobe.com

127.0.0.1 tpractivate.adobe.newoa

127.0.0.1 practivate.adobe.ntp



...and 51 more line(s)



Font issues: 8



Firewall: On



User login items



/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app

/Applications/BitTorrent.app



Hidden apps



.webex/1230/AsAnnotation.app

.webex/1230/atas.bundle/Contents/Resources/AsWatcher.app

.webex/1230/SCMES.app

.webex/1230/Sharing.app



Restricted files: 91



Elapsed time (s): 360

Jun 22, 2014 9:53 AM in response to Linc Davis

I am having the same problem after the update. Safari freezes. Pages will not load. Re-directs from Google following a search (which works fine) are not loading. Upon clicking on a Google link, the browser starts to re-direct, but then stops at the same point each time.


Appreciate any help that any one can provide. Something other than, "it's not the browser" would be appreciated (seems several folks are experiencing).

Jun 22, 2014 1:21 PM in response to Community User

KingPhilipll, Try and remove RobloxPlayer.

KingPhilipII wrote:


Jun 16 09:26:00 process RobloxPlayer[6180] thread 1845629 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

This part is Similar to what I found when I ran the script:


From my post on this thread:

May 30 09:08:57 process SophosAutoUpdate[71] thread 376 caught burning CPU!; EXC_RESOURCE supressed due to audio playback


Removing Sophos AV fixed the issue. Hope that helps.

Jun 22, 2014 9:47 PM in response to Linc Davis

I'm also having similar issues. These are the results I got. Any ideas?


Model Identifier: iMac11,3

System Version: OS X 10.9.3 (13D65)

Kernel Version: Darwin 13.2.0

Boot Mode: Normal

Time since boot: 3 minutes



Diagnostic reports



2014-05-14 Adobe Photoshop CS5 hang

2014-05-14 Prezi Desktop hang

2014-06-23 Adobe AIR Application Installer hang

2014-06-23 Adobe AIR Application Installer hang

2014-06-23 Adobe Photoshop CS5 hang

2014-06-23 Adobe Photoshop CS5 hang

2014-06-23 DVD Player hang

2014-06-23 DVD Studio Pro crash

2014-06-23 Disk Utility hang

2014-06-23 Final Cut Pro hang

2014-06-23 Final Cut Pro hang

2014-06-23 Finder hang

2014-06-23 Grab hang

2014-06-23 Prezi hang

2014-06-23 QuickTime Player hang



Log



Jun 23 14:48:58 process AAM Updates Noti[260] caught causing excessive wakeups. Observed wakeups rate (per sec): 44619; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53122

Jun 23 14:54:07 process qmastertaskd[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 1205; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45108

Jun 23 14:54:07 process qmastertaskd[158] caught causing excessive wakeups. Observed wakeups rate (per sec): 1207; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45105

Jun 23 14:54:07 process qmastertaskd[152] caught causing excessive wakeups. Observed wakeups rate (per sec): 1204; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45080

Jun 23 14:54:07 process qmastertaskd[159] caught causing excessive wakeups. Observed wakeups rate (per sec): 1209; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45205

Jun 23 14:54:07 process qmastertaskd[155] caught causing excessive wakeups. Observed wakeups rate (per sec): 1206; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45109

Jun 23 14:54:07 process qmastertaskd[153] caught causing excessive wakeups. Observed wakeups rate (per sec): 1205; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45107

Jun 23 14:54:07 process compressord[144] caught causing excessive wakeups. Observed wakeups rate (per sec): 1204; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45091

Jun 23 14:54:07 process qmastertaskd[157] caught causing excessive wakeups. Observed wakeups rate (per sec): 1210; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45244

Jun 23 14:54:07 process qmastertaskd[151] caught causing excessive wakeups. Observed wakeups rate (per sec): 1363; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 51167

Jun 23 14:57:26 process AAM Updates Noti[257] caught causing excessive wakeups. Observed wakeups rate (per sec): 16678; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45010

Jun 23 15:00:44 process Install[307] caught causing excessive wakeups. Observed wakeups rate (per sec): 298; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45134

Jun 23 15:09:24 CODE SIGNING: cs_invalid_page(0x1000): p=453[Time Out Break] final status 0x0, allowing (remove VALID) page

Jun 23 15:17:23 process qmastertaskd[151] caught causing excessive wakeups. Observed wakeups rate (per sec): 355; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45303

Jun 23 15:17:23 process qmastertaskd[148] caught causing excessive wakeups. Observed wakeups rate (per sec): 354; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45286

Jun 23 15:17:23 process qmastertaskd[152] caught causing excessive wakeups. Observed wakeups rate (per sec): 355; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45344

Jun 23 15:17:23 process qmastertaskd[149] caught causing excessive wakeups. Observed wakeups rate (per sec): 355; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45297

Jun 23 15:17:23 process qmastertaskd[150] caught causing excessive wakeups. Observed wakeups rate (per sec): 355; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45318

Jun 23 15:17:23 process qmastertaskd[155] caught causing excessive wakeups. Observed wakeups rate (per sec): 355; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45323

Jun 23 15:17:23 process qmastertaskd[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 354; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45282

Jun 23 15:17:23 process compressord[147] caught causing excessive wakeups. Observed wakeups rate (per sec): 355; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45373

Jun 23 15:17:23 process qmastertaskd[153] caught causing excessive wakeups. Observed wakeups rate (per sec): 412; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 52621

Jun 23 15:27:02 process Install[281] caught causing excessive wakeups. Observed wakeups rate (per sec): 589; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45581

Jun 23 15:27:10 process PluginProcess[252] caught causing excessive wakeups. Observed wakeups rate (per sec): 285; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45115

Jun 23 16:29:11 process AAM Updates Noti[255] caught causing excessive wakeups. Observed wakeups rate (per sec): 2148; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 47893



kexts



com.apple.AMDRadeonX3000



Daemons



org.postfix.master

org.ntp.ntpd

org.cups.cupsd

com.vix.cron

com.sonycorporation.BloggieInstallerAgent

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.adobe.SwitchBoard

com.adobe.fpsaud



Agents



com.adobe.PDApp.AAMUpdatesNotifier.46320.UUID

com.paragon.ntfs.auth

com.sony.BloggieSoftware.AutoRun

com.seagate.SeagateStorageGauge.plist

com.oracle.java.Java-Updater

com.adobe.CS5ServiceManager

com.spotify.webhelper

com.moeppfdpoohhdcaefbfpmabjipnohiif.updater

com.divx.agent.postinstall

com.digitalrebellion.PreferenceManagerAutoSave

com.akamai.single-user-client

com.adobe.ARM.UUID



launchd



/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

(com.adobe.CS5ServiceManager)

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

(com.oracle.java.Java-Updater)

/Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist

(com.seagate.SeagateStorageGauge.plist)

/Library/LaunchAgents/com.sony.BloggieSoftware.AutoRun.plist

(com.sony.BloggieSoftware.AutoRun)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.adobe.SwitchBoard.plist

(com.adobe.SwitchBoard)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.apple.qmaster.qmasterd.plist

(com.apple.qmaster.qmasterd)

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

(com.microsoft.office.licensing.helper)

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

(com.oracle.java.Helper-Tool)

/Library/LaunchDaemons/com.sonycorporation.BloggieInstallerAgent.plist

(com.sonycorporation.BloggieInstallerAgent)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.adobe.ARM.UUID.plist

(com.adobe.ARM.UUID)

Library/LaunchAgents/com.akamai.single-user-client.plist

(com.akamai.single-user-client)

Library/LaunchAgents/com.digitalrebellion.PreferenceManagerAutoSave.plist

(com.digitalrebellion.PreferenceManagerAutoSave)

Library/LaunchAgents/com.divx.agent.postinstall.plist

(com.divx.agent.postinstall)

Library/LaunchAgents/com.moeppfdpoohhdcaefbfpmabjipnohiif.updater.plist

(com.moeppfdpoohhdcaefbfpmabjipnohiif.updater)

Library/LaunchAgents/com.spotify.webhelper.plist

(com.spotify.webhelper)



Bundles



/System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle

(com.apple.SecurityAgentPlugin.HomeDirMechanism)

/System/Library/CoreServices/SecurityAgentPlugins/KerberosAgent.bundle

(com.apple.KerberosAgent)

/System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle

(com.apple.securityAgentPlugins.loginwindowUI)

/System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle

(com.apple.securityAgentPlugin.MCXMechanism)

/System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle

(com.apple.PKINITMechanism)

/System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle

(com.apple.securityAgentPlugin.RestartAuthorization)

/System/Library/Extensions/AMDRadeonVADriver.bundle

(com.apple. AMDRadeonVADriver)

/System/Library/Extensions/AMDRadeonX3000.kext

(com.apple.AMDRadeonX3000)

/System/Library/Extensions/AMDRadeonX3000GLDriver.bundle

(com.apple.AMDRadeonX3000GLDriver)

/System/Library/Extensions/AMDRadeonX4000.kext

(com.apple.AMDRadeonX4000)

/System/Library/Extensions/AMDRadeonX4000GLDriver.bundle

(com.apple.AMDRadeonX4000GLDriver)

/System/Library/Extensions/AppleIntelHD3000Graphics.kext

(com.apple.driver.AppleIntelHD3000Graphics)

/System/Library/Extensions/AppleIntelHD3000GraphicsGA.plugin

(com.apple.driver.AppleIntelHD3000GraphicsGA)

/System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle

(com.apple.driver.AppleIntelHD3000GraphicsGLDriver)

/System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle

(com.apple.AppleIntelHD3000GraphicsVADriver)

/System/Library/Extensions/AppleIntelHD4000Graphics.kext

(com.apple.driver.AppleIntelHD4000Graphics)

/System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle

(com.apple.driver.AppleIntelHD4000GraphicsGLDriver)

/System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle

(com.apple.AppleIntelHD4000GraphicsVADriver)

/System/Library/Extensions/AppleIntelHD5000Graphics.kext

(com.apple.driver.AppleIntelHD5000Graphics)

/System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle

(com.apple.driver.AppleIntelHD5000GraphicsGLDriver)

/System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle

(com.apple.AppleIntelHD5000GraphicsVADriver)

/System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle

(com.apple.driver.AppleIntelHDGraphicsGLDriver)

/System/Library/Extensions/AppleIntelHSWVA.bundle

(com.apple.AppleIntelHSWFBVA)

/System/Library/Extensions/AppleIntelIVBVA.bundle

(com.apple.AppleIntelIVBFBVA)

/System/Library/Extensions/ATIRadeonX2000.kext

(com.apple.ATIRadeonX2000)

/System/Library/Extensions/ATIRadeonX2000GA.plugin

(com.apple.ATIRadeonX2000GA)

/System/Library/Extensions/ATIRadeonX2000GLDriver.bundle

(com.apple.ATIRadeonX2000GLDriver)

/System/Library/Extensions/ATIRadeonX2000VADriver.bundle

(com.apple.ATIRadeonX2000VADriver)

/System/Library/Extensions/EPSONUSBPrintClass.kext

(com.epson.print.kext.USBPrintClass)

/System/Library/Extensions/GeForce.kext

(com.apple.GeForce)

/System/Library/Extensions/GeForceGA.plugin

(com.apple.GeForceGA)

/System/Library/Extensions/GeForceGLDriver.bundle

(com.apple.GeForceGLDriver)

/System/Library/Extensions/GeForceTesla.kext

(com.apple.GeForceTesla)

/System/Library/Extensions/GeForceTeslaGLDriver.bundle

(com.apple.GeForceTeslaGLDriver)

/System/Library/Extensions/GeForceTeslaVADriver.bundle

(com.apple.GeForceTeslaVADriver)

/System/Library/Extensions/GeForceVADriver.bundle

(com.apple.GeForceVADriver)

/System/Library/Extensions/hp_designjet_series.kext

(com.hp.print.hpio.Designjet.kext)

/System/Library/Extensions/hp_Deskjet_io_enabler.kext

(com.hp.print.hpio.Deskjet.kext)

/System/Library/Extensions/hp_Inkjet1_io_enabler.kext

(com.hp.print.hpio.Inkjet1.kext)

/System/Library/Extensions/hp_Inkjet2_io_enabler.kext

(com.hp.print.hpio.Inkjet2.kext)

/System/Library/Extensions/hp_Inkjet3_io_enabler.kext

(com.hp.print.hpio.Inkjet3.kext)

/System/Library/Extensions/hp_Inkjet4_io_enabler.kext

(com.hp.print.hpio.Inkjet4.kext)

/System/Library/Extensions/hp_Inkjet5_io_enabler.kext

(com.hp.print.hpio.Inkjet5.kext)

/System/Library/Extensions/hp_Inkjet7_io_enabler.kext

(com.hp.print.hpio.inkjet7.kext)

/System/Library/Extensions/hp_Inkjet8_io_enabler.kext

(com.hp.print.hpio.inkjet8.kext)

/System/Library/Extensions/hp_Inkjet_io_enabler.kext

(com.hp.print.hpio.Inkjet.kext)

/System/Library/Extensions/hp_io_printerclassdriver_enabler.kext

(com.hp.hpio.hp_io_printerclassdriver_enabler)

/System/Library/Extensions/hp_Laserjet_io_enabler.kext

(com.hp.print.hpio.Laserjet.kext)

/System/Library/Extensions/hp_Officejet_io_enabler.kext

(com.hp.print.hpio.Officejet.kext)

/System/Library/Extensions/hp_Photosmart_io_enabler.kext

(com.hp.print.hpio.Photosmart.kext)

/System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext

(com.hp.print.hpio.PhotosmartPro.kext)

/System/Library/Extensions/hp_psa640_io_enabler.kext

(com.hp.hpio.hp_psa640_io_enabler)

/System/Library/Extensions/hp_qc_io_enabler.kext

(com.hp.hpio.hp_psa530_630_io_enabler)

/System/Library/Extensions/LexmarkUSBMerge.kext

(com.lexmark.print.usbmerge)

/System/Library/Extensions/Seagate Storage Driver.kext

(com.seagate.driver.PowSecDriverCore)

/Library/Audio/Plug-Ins/HAL/AirPlay.driver

(com.apple.audio.AirTunesHALPlugin)

/Library/Audio/Plug-Ins/HAL/AppleAVBAudio.driver

(com.apple.audio.AppleAVBAudio)

/Library/Audio/Plug-Ins/HAL/BluetoothAudioPlugIn.driver

(com.apple.audio.BluetoothAudioPlugIn)

/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin

(com.apple.DVCPROHDAudio)

/Library/Audio/Plug-Ins/HAL/iSightAudio.driver

(com.apple.iSightAudio)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

(com.adobe.acrobat.pdfviewerNPAPI)

/Library/Internet Plug-Ins/Default Browser.plugin

(com.apple.DefaultBrowser.PlugIn)

/Library/Internet Plug-Ins/DirectorShockwave.plugin

(com.adobe.director_12_0.shockwave.pluginshim)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

(net.telestream.wmv.plugin)

/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

(com.Google.GoogleEarthPlugin.plugin)

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

(com.google.googletalkbrowserplugin)

/Library/Internet Plug-Ins/iPhotoPhotocast.plugin

(com.apple.plugin.iPhotoPhotocast)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin

(com.google.o3d)

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

(com.google.o1dbrowserplugin)

/Library/Internet Plug-Ins/Quartz Composer.webplugin

(com.apple.QuartzComposer.webplugin)

/Library/Internet Plug-Ins/QuickTime Plugin.plugin

(com.apple.QuickTime Plugin.plugin)

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/Library/Internet Plug-Ins/Silverlight.plugin

(com.microsoft.SilverlightPlugin)

/Library/Internet Plug-Ins/SonyOnlineMediaEngine.bundle

(com.sony.sonyonlinemediaengine)

/Library/Internet Plug-Ins (Disabled)/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle

(com.apple.QuartzComposer.iTunesPlugIn)

/Library/PreferencePanes/Apple Qmaster.prefPane

(com.apple.preference.swamp)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Flip4Mac WMV.prefPane

(net.telestream.wmv.prefpane)

/Library/PreferencePanes/Growl.prefPane

(com.growl.prefpanel)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/Library/PreferencePanes/NTFSforMacOSX.prefPane

(com.paragon-software.filesystems.ntfs.prefpanel)

/Library/QuickTime/AppleMPEG2Codec.component

(com.apple.AppleMPEG2Codec)

/Library/QuickTime/AppleProResCodec.component

(com.apple.AppleProResCodec)

/Library/QuickTime/AvidAV1xCodec.component

(com.avid.qtcodecs.AvidAV1xCodec)

/Library/QuickTime/AvidAVd1Codec.component

(com.avid.qtcodecs.AvidAVd1Codec)

/Library/QuickTime/AvidAVDJCodec.component

(com.avid.qtcodecs.AvidAVDJCodec)

/Library/QuickTime/AvidAVdnCodec.component

(com.avid.qtcodecs.AvidAVdnCodec)

/Library/QuickTime/AvidAVdvCodec.component

(com.avid.qtcodecs.AvidAVdvCodec)

/Library/QuickTime/AvidAVpkCodec.component

(com.avid.qtcodecs.AvidAVpkCodec)

/Library/QuickTime/AvidAVrpCodec.component

(com.avid.qtcodecs.AvidAVrpCodec)

/Library/QuickTime/AvidAVUICodec.component

(com.avid.qtcodecs.AvidAVUICodec)

/Library/QuickTime/DesktopVideoOut.component

(com.apple.DesktopVideoOut)

/Library/QuickTime/DVCPROHDMuxer.component

(com.apple.DVCPROHDMuxer)

/Library/QuickTime/DVCPROHDVideoDigitizer.component

(com.apple.DVCPROHDVideoDigitizer)

/Library/QuickTime/DVCPROHDVideoOutput.component

(com.apple.DVCPROHDVideoOutput)

/Library/QuickTime/DVCPROHDVideoOutputClock.component

(com.apple.DVCPROHDVideoOutputClock)

/Library/QuickTime/DVCPROHDVideoOutputCodec.component

(com.apple.DVCPROHDVideoOutputCodec)

/Library/QuickTime/FCP Uncompressed 422.component

(com.apple.FCP Uncompressed 422.component)

/Library/QuickTime/iChatTheaterPreview.component

(com.apple.FinalCutPro.iChatTheaterPreview)

/Library/QuickTime/IMXCodec.component

(com.apple.IMXCodec)

/Library/QuickTime/LiveType.component

(com.apple.LiveType.component)

/Library/QuickTime/Motion.component

(com.apple.motion.component)

/Library/QuickTime/SheerVideo™ HD Pro Xi.qtx

(com.bitjazz.SheerVideoPro)

/Library/QuickTime/SheerVideo™ HD Pro Xi.qtx/Contents/Resources

(Encountered unexpected character # on line 4 while looking for open tag)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(N/A)

/Library/Spotlight/GBSpotlightImporter.mdimporter

(N/A)

/Library/Spotlight/iBooksAuthor.mdimporter

(com.apple.garageband.spotlightimporter)

/Library/Spotlight/iWork.mdimporter

(com.apple.MDImporter.iBooksAuthor)

/Library/Spotlight/Microsoft Office.mdimporter

(com.apple.MDImporter.iWork)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.microsoft.MDImporter.Office)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabdialer)

Library/Audio/Plug-Ins/Components/A52Codec.component

(com.skype.skypeabsms)

Library/Internet Plug-Ins/Picasa.plugin

(com.shepmater.A52Codec)

Library/PreferencePanes/AkamaiNetSession.prefPane

(com.google.PicasaPlugin)

Library/PreferencePanes/AkamaiNetSession.prefPane/Contents/Resources

(com.yourcompany.AkamaiNetSession)

Library/PreferencePanes/Perian.prefPane

(N/A)

Library/QuickTime/AC3MovieImport.component

(org.perian.PerianPane)

Library/QuickTime/Perian.component

(com.cod3r.ac3movieimport)

(org.perian.Perian)



dylibs



/usr/lib/dtrace/libdtrace_dyld.dylib

/usr/lib/libgmalloc.B.dylib

/usr/lib/libruby.2.0.0.dylib

/usr/lib/libUFSDNTFS.dylib

/usr/lib/libXplugin.1.dylib



Contents of /etc/hosts



127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

173.194.65.91 www.youtube.com

173.194.65.156 googleads.g.doubleclick.net

54.245.224.184 0901.static.prezi.com

199.16.156.230 twitter.com

92.122.244.81 s.adroll.com

23.66.255.139 connect.facebook.net

173.194.65.156 www.googleadservices.com

66.6.40.35 beautifulbits.prezi.com

81.20.72.218 prezi-a.akamaihd.net

65.39.205.54 blog.prezi.com

50.17.213.8 community.prezi.com

93.184.220.20 cdn.optimizely.com

23.21.60.111 prezi.com

96.46.150.197 prezi.zendesk.com

31.13.64.65 www.facebook.com

81.20.72.171 a.adroll.com

50.19.96.97 0701.static.prezi.com



Font issues: 41



Proxies



HTTPProxy : isaserver2

HTTPSProxy : isaserver2



Wi-Fi



link auth: none



User login items



/Applications/iTunes.app/Contents/Resources/iTunesHelper.app

/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app

/Applications/Time Out.app



Elapsed time (s): 137

problems after Safari 7.0.4 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.