mazemac
Level 1 (0 points)

Q: How can i remove malware on my macbook pro

My macbook pro is working too slow and would direct me to a different window and sometimes the trackpad (pointer) just moves on its own without me even touching it or moving it to a different way but would jump or switch to a different screen. Anybody know how to fix this or remove malware? Please help.

MacBook Pro, OS X Mavericks (10.9.3)

Posted on May 25, 2014 8:24 PM

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mazemac

Q: How can i remove malware on my macbook pro

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  • by gail from maine,

    gail from maine gail from maine May 25, 2014 8:29 PM in response to mazemac
    Level 7 (27,055 points)
    iCloud
    May 25, 2014 8:29 PM in response to mazemac

    Hi mazemac,

     

    Go to this link to find lots of good tips for removing and preventing malware or adware issues with your Mac:

     

    The Safe Mac » Mac Malware Guide

     

    There are also many links on the first page of the site with much valuable info.

     

    Cheers,

     

    GB

  • by John Galt,

    John Galt John Galt May 25, 2014 8:30 PM in response to mazemac
    Level 9 (50,414 points)
    Mac OS X
    May 25, 2014 8:30 PM in response to mazemac

    It is not likely that malware is causing your trackpad to act strangely.

     

    Read: Portables and Magic Trackpad: Jumpy or erratic trackpad operation

     

    It can be caused by third party power adapters. If yours is not a genuine Apple power adapter, don't use it. It can damage your Mac, or worse.

     

    Among other things that can cause that behaviour is a failing MacBook Pro battery, which can fail in a manner causing it to exert pressure on the trackpad from underneath. Get that fixed before it becomes a big problem.

     

    If screen sharing is enabled in Sharing Preferences, disable it and determine if the problem goes away:  (Apple menu) > System Preferences > Sharing.