my phone when attached to the charger boots up reaches the password screen, i enter my password and it goes to home screen then shuts itself off and reboots. is my phone possessed or how can i fix it? can i get the data off of it even if the phone is gone

my phone when attached to the charger boots up reaches the password screen, i enter my password and it goes to home screen then shuts itself off and reboots. is my phone possessed or how can i fix it? can i get the data off of it even if the phone is not salvageable? thank you so much in advance for your help!

iPhone 4, iOS 7

Posted on May 25, 2014 9:40 PM

Reply
1 reply

May 25, 2014 9:45 PM in response to mmaayyaa

Make sure you have the Current Version of iTunes Installed on your computer


iTunes free download from www.itunes.com/download


Then see Here > http://support.apple.com/kb/HT1808


You may need to try this More than Once... Be sure to Follow ALL the Steps...


Take your time... Pay particular attention to Steps 3 and 4.



After you have Recovered your Device...


Re-Sync your Content or Restore from the most recent Backup...


Restore from Backup > http://support.apple.com/kb/ht1766


Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...

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my phone when attached to the charger boots up reaches the password screen, i enter my password and it goes to home screen then shuts itself off and reboots. is my phone possessed or how can i fix it? can i get the data off of it even if the phone is gone

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