Problem in installing remote management profile in ipad

Question

ecVision Author

Level 1

0 points

Problem in installing remote management profile in ipad

HI, I installed OS X server version 3.1.1 on mac mini...

I am trying to use profile manager to remotely manage my ipad...

everything is configured according to the server manual..

DNS, open directory, server's host name are all set...

in ipad, i opened Sefari and went to myserver.local/mydevices, I installed the profiles for "settings for everyone" and "Trust profile for (company name)" sucessfully,

then i clicked on "devices" to enroll the device...

then it brought me to settings to install the remote management profile... after i click install, it pops up a dialog saying "Profile Installation Failed. Profile failed to install"

here is the screen shot:

http://frankiegamescom.ipage.com/articles/profile_manager.png

If you know how to fix, please help.

Thanks!!

iPad 2, iOS 6.1.3

Posted on May 26, 2014 2:35 AM

Reply

Answer 1

MrHoffman

Level 10

164,219 points

May 26, 2014 7:08 AM in response to ecVision

If this local configuration is using .local as the DNS domain, then DNS services are incorrectly configured.

Windows Server used that as a default for a while, unfortunately — that's caused no end of trouble.

That domain is presently reserved for Bonjour / multicast DNS / mDNS use, and not available for this usage.

Use of .local for a DNS server is known to cause issues, and is something the Apple network engineers have recommended against.

If you're going to use a bogus top-level domain, then you'll also want to stay out of .arpa, and probably also out of .com and any other ICANN-sanctioned top-level domain, if you don't have a registration for the domain. Or (easier, better) reserve a domain for your own internal use.

Here are details of setting up DNS on OS X Server.

Reply