Q: My devices have been hacked. What do I do?

Tigerlily75 wrote:

 

I'm Optus wifi at home & my iPhone is pre-paid Virgin Mobile (which uses the Optus network).

 

I do use Unblock-Us for Netflix. Though all family/friends who also use it were not affected.

Just a question to narrow things down, do you, or have you shared your Apple ID with any other person?

I'm in the States and have been keenly watching this develop overnight (over here).

I've read all the posts and thought 2 were of particular interest:

1. The person who is in Toronto but who had activated their device in Australia
2. The person affected who said they were in the UK (but did not say anything about any OZ/NZ connections

I don't have any particular theory at the moment but thought those two 'out of band' posts were intriguing as they probably break the "This is only happening to people using Australian/New Zealand ISPs" theory.

I'm in the US. Never been to Australia. Hacked last night byt the Oleg Pliss nonsense. Currently restoring to try and get it back online.

Andrew J, it IS a fair question to ask - and goodness knows anything that's common to all of us needs examining. I DO share my ID - with my 13 year old son. But he doesn't have the password - it's a way of having parental control to key in the password myself and ok his activities. I think he's too young to have his own just yet. I've asked him if he's shared it with anyone - but that's a definite no. Wouldn't be much point without the Password anyway...

My wife got hit in the US as well.  Have not heard a lot here, but people may just be waking up or the attack is spreading.  Not sure when it triggered.  Both devices passcoded so no damage.  Never been or connected to australia, and at least one of the devices was purchased in US/Canada (one shipped direct from China)

wheelman2188 wrote:

 

I'm in the US. Never been to Australia. Hacked last night byt the Oleg Pliss nonsense. Currently restoring to try and get it back online.

Now that is seriously worrying.  I've already turned off Find My iPhone on all 3 of my iDevices just in case.

Yea tell me about it! All I can find is news talking about Australia and NZ and i've never been to either or used any services etc from there. But my phone got hit. I just restored from back up and all seems to be working but I will be changing all passwords.

Also, now that it's restored I got the message about my apple id being disabled for security reasons. Someone at apple may be watching this thread or something. IDK.

My guess is that Apple have searched all accounts for the message that has been sent to those hacked devices, and quarantined them.

It would be nice if they let us know... I was getting several different kinds of messages in my second round of lock out - 'disabled' to 'security breach' to 'incorrect password' - which I find really worrying! I've once again changed my Apple ID password, and back on here again (btw, can't comment on here without it - so there could be maaaaany more affected apple users who simply can't log in to comment on this thread.)

My guess is they are (rightly) focused on diagnostics and damage control, rather than communication via all channels.  Plus, sadly, there are legal and liability issues they will be hitting in terms of releaseing information.

What will be interesting to see is how they eventually respond to what appears to be a serious breach, as to level of transparency and enhancements to security. 

No, I'm very protective of it, but that said I was also a bit slack in that a) it was very old - same password for years, and b) as stated earlier it was the same password I'd used for eBay which I didn't even realize until today.

This is such a massive shock at least to me as an iphone user. I favor mac because of security. This is an eye opener and Apple needs to address this. As someone who called Apple support and the first thing that happened was they tried to charge me $20 to talk to someone about how to fix my device that they allowed to get hacked is troubling to say the least.

Someone posted on twitter that they live in South Korea, their devices were bought in South Korea, but they have an Australian iTunes account, and they were also hacked.  It's interesting!

deskokat wrote:

 

Andrew J, it IS a fair question to ask - and goodness knows anything that's common to all of us needs examining. I DO share my ID - with my 13 year old son. But he doesn't have the password - it's a way of having parental control to key in the password myself and ok his activities. I think he's too young to have his own just yet. I've asked him if he's shared it with anyone - but that's a definite no. Wouldn't be much point without the Password anyway...

I understand, and my question was in no way to infer any lack of security measures, just trying to narrow down all the variables so we can find where this has come from.

I do tell my clients to set up separate accounts for their children, but keep the passwords to themselves to keep control, then when the children mature, they can have control themselves, without losing anything.

One of my clients shared an Apple ID with her two young boys. Did that cause some grief when she started using her iPad for work. Taking pictures that ended up on her kids ipods. In the end, I set up 3 separate accounts, once the older boy ended up getting imessages from girls at high school.