my voiceover was on and i was just using my phone when my screen turned black. whenever i tap the screen the voice still tells me what im clicking even though my screen is still black and ive tried to turn the phone off but it wont work. when i plugged it into itunes and tried to restore it it said that i had to turn off find my iphone in icloud settings but i cant get to it with my black screen. how do i fix this?
iPhone 5s, iOS 7.1.1
Hello, kimbbhurd
Thank you for visiting Apple Support Communities.
This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, see the section labeled Display in the article below for additional troubleshooting steps.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.
Hello, kimbbhurd
Thank you for visiting Apple Support Communities.
This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, see the section labeled Display in the article below for additional troubleshooting steps.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.
black screen but voice over still working
