Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

system crashes multiple times daily after 10.9.2 upgrade

I upgraded my MacBookPro to 10.9.2 and now my computer crashes constantly. Prior to the upgrade my MBP was rock solid. Now, some days are good and it will only crash 2 or so times. Other days are bad, today it must have crased 10 times. I definately feel like I've gone back to microsoft ****.


Here is what I know and what I have done.


1) When I "upgraded" I was using firevault. I did not turn this off prior to the upgrade. I suspected this might be the problem early on because my computer asked me for 2 passwords on boot. One for "legacy firevault." I turned this off. The computer still crashed. I did a safe boot and turned off firevault. This time my computer took about 4 hours to presumably unencrypt the drive. Compuer still crashed regularly

2) I have used safe boot several times.

3) I have used disk utility to check my HDD. No errors to fix.

4) My experience seems to be that often time when moved around my folders in finder the computer crashes so I deleted finder preferences: com.apple.finder.plist

5) I have also reset the NVRAM and the SMC


Still crashing.


Here is my latest crash report. Anyone have any ideas?


Mon May 26 20:00:49 2014

panic(cpu 2 caller 0xffffff7f867d7fb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80a3ff0000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80811ab140 : 0xffffff8004422fa9

0xffffff80811ab1c0 : 0xffffff7f867d7fb0

0xffffff80811ab290 : 0xffffff7f84ec0eab

0xffffff80811ab350 : 0xffffff7f84f8a49a

0xffffff80811ab390 : 0xffffff7f84f8a50a

0xffffff80811ab400 : 0xffffff7f85209056

0xffffff80811ab530 : 0xffffff7f84fadb39

0xffffff80811ab550 : 0xffffff7f84ec78fd

0xffffff80811ab600 : 0xffffff7f84ec5408

0xffffff80811ab800 : 0xffffff7f84ec6386

0xffffff80811ab8e0 : 0xffffff7f85df19c2

0xffffff80811ab920 : 0xffffff7f85e0137f

0xffffff80811ab940 : 0xffffff7f85e2f33b

0xffffff80811ab980 : 0xffffff7f85e2f39b

0xffffff80811ab9c0 : 0xffffff7f85e06e15

0xffffff80811aba10 : 0xffffff7f85dd2b5e

0xffffff80811abaa0 : 0xffffff7f85dceae7

0xffffff80811abad0 : 0xffffff7f85dcc636

0xffffff80811abb00 : 0xffffff80048cbe03

0xffffff80811abb90 : 0xffffff80048cdcff

0xffffff80811abbf0 : 0xffffff80048cb81f

0xffffff80811abd40 : 0xffffff80044b6558

0xffffff80811abe50 : 0xffffff8004426bf1

0xffffff80811abe80 : 0xffffff80044139f5

0xffffff80811abef0 : 0xffffff800441e043

0xffffff80811abf70 : 0xffffff80044c976d

0xffffff80811abfb0 : 0xffffff80044f3b46

Kernel Extensions in backtrace:

com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f84e71000->0xffffff7f850d9fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f84e61000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f84e1e000

com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f867ca000->0xffffff7f867dcfff

dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f867c2000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f84d28000

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f84e1e000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f867c5000

com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f850e4000->0xffffff7f8538dfff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f84e71000

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000

com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 5db1000->0xffffff7f85e7bfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f84e61000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f84e1e000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f84e71000


BSD process name corresponding to current thread: WindowServer


Mac OS version:

13C64


Kernel version:

Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

Kernel slide: 0x0000000004200000

Kernel text base: 0xffffff8004400000

System model name: MacBookPro6,2 (Mac-F22586C8)


System uptime in nanoseconds: 4076372120718

last loaded kext at 3712737034770: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f86926000, size 49152)

last unloaded kext at 4073380354702: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f86926000, size 32768)

loaded kexts:

com.apple.filesystems.smbfs 2.0.1

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.15

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.3f10

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.0f1

com.apple.driver.AppleHDA 2.6.0f1

com.apple.driver.AppleIntelHDGraphics 8.2.4

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelHDGraphicsFB 8.2.4

com.apple.GeForceTesla 8.2.4

com.apple.driver.AppleMuxControl 3.4.35

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleUSBHub 666.4.0

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.AppleGraphicsDeviceControl 3.4.35

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.0f1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.5fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.4.35

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10

com.apple.driver.AppleHDAController 2.6.0f1

com.apple.iokit.IOHDAFamily 2.6.0f1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.IOPlatformPluginFamily 5.7.0d10

com.apple.iokit.IOSurface 91

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOBluetoothFamily 4.2.3f10

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.iokit.IO80211Family 630.35

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 675.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.2), crashes all the time :(

Posted on May 26, 2014 8:59 PM

Reply
1 reply

May 26, 2014 9:40 PM in response to ezejm

You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

Sometimes the replacement part is also defective, so be prepared for that possibility.

If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

system crashes multiple times daily after 10.9.2 upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.