How can i change my security question

My account is unable to do purchases it asks me for my security questions and i didn't remember and also my account is unable is to make purchases

iOS 7.1.1

Posted on May 26, 2014 8:26 PM

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2 replies

May 26, 2014 8:27 PM in response to GYM_N_JUICE

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


(107325)

May 26, 2014 8:28 PM in response to GYM_N_JUICE

For Forgotten Security Questions / Answers...


See Here > Apple ID: Contacting Apple for help with Apple ID account security

Ask to speak with the Account Security Team...

Or Email Here > Apple Support iTunes Store Contact


More Info > Apple ID: All about Apple ID security questions


Note:

You can only set up and/or change a Rescue Email Before you forget the questions/answers.

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How can i change my security question

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