5 Replies Latest reply: May 28, 2014 5:24 PM by BDAqua
quiensera Level 1 Level 1 (0 points)

Hi,

 

Just upgraded from Panther to Tiger.  I set up Mail, but when I tried to send an E=mail it didn't gop through, instead I got a message saying "Sender address rejected: Not logged in"  I checked, but all the settings are correct, similar to my other computer where Mail does work.  I didn't really use Mail with Panther, so I don't know if it's an old problem.

 

Any ideas why this might be happening?


iBook G4 (14-inch), Mac OS X (10.4.11), 1.33ghz, 512RAM
  • BDAqua Level 10 Level 10 (119,355 points)

    Hello, who is your provider, the part after the @sign?

     

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the exact message?

     

    Then click the Show Details button & Check again.

  • quiensera Level 1 Level 1 (0 points)

    Provider is @aol.com

     

    Checked the Connection Doctor and there are only green dots, stating that the connection is fine.

     

    One says: "smtp.aol.com Connection to server succeeeded, no login required"

     

    But when I try to send mail the error message says: "Cannot send message using the server smtp.aol.com.  Server response is: Sender address rejected; not logged in"

     

    So, that sounds like two conflicting messages.  I'm using the same info on my other mac and it's working there (maul is sending).

     

    I'm just now deleting a lot of old messages, maybe that would help?  Although I don't really think so.

     

    Any ideas?

  • BDAqua Level 10 Level 10 (119,355 points)

    Is it POP or IMAP?

     

    Which ports are you using?

     

    Is the other Mac a later OSX that has buoilt in choices for AOL?

     

    http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&extern alId=72841

  • quiensera Level 1 Level 1 (0 points)

    It's IMAP, port 143. The other Mac is an Intel Desktop 2008.

     

    The older Mac belongs to my mother.  She was still using the old AOL software for writing and sending E-mails and had some issues with it, but otherwise liked it.  I thought it didn't even exist anymore, but then I found the software online, downloaded it and re-installed, so it seems to be working fine now and she probably won't need the other mail.

     

    I could try the advice in the article, but I just don't want to change anything and create a problem with the AOL software.  So, I guess I'll leave it like that for now and bookmark the article in case I need it later.

     

    Thanks for your help!

  • BDAqua Level 10 Level 10 (119,355 points)

    OK, likely best to use what she's used to.