My I-Phone shows as being online but the location is old and will not update. Why is this?
My Iphone shows as being online with a green light but the location will not update and is old. why is this? Have I set something incorrectly?
iPhone 4S
User profile for user:
jeffd55
User level:
Community Specialist
Hello Joanne,
Thank you for contacting Apple Support Communities.
The following article provides information for troubleshooting Find my iPhone:
iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac
http://support.apple.com/kb/TS4006
From that article:
Location appears to be old or inaccurate
This can occur if you previously located your iPhone, iPad, iPod touch, or Mac and your device has not yet provided an updated location to iCloud.
Note: Your device's last known location will be available for one day. After 24 hours, you will no longer be able to see this last known location if the device is offline or otherwise unable to connect to Find My iPhone to provide an updated location.
Regards,
Jeff D.