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MBP Running Slowly - Help Me I'm Poor! (& technologically challenged)

This is what Terminal listed that Linc suggested be run in a previous thread.


May 22 12:45:16 tests-mbp kernel[0] <Debug>: Previous Shutdown Cause: -60

May 23 18:18:53 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60

May 23 18:19:54 Tests-MacBook-Pro kernel[0] <Debug>: Process Setup Assistant [191] disabling system-wide I/O Throttling

May 26 05:42:10 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60

May 27 04:13:17 Tests-MacBook-Pro kernel[0] <Debug>: Previous Shutdown Cause: -60


Here is my EtreCheck Report:

EtreCheck version: 1.9.11 (43) - report generated May 27, 2014 at 6:49:07 AM CDT


Hardware Information:

MacBook Pro (13-inch, Mid 2009)

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB


System Software:

OS X 10.9.3 (13D65) - Uptime: 1 day 1:8:29


Disk Information:

FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 249.07 GB (69.97 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GS23N


USB Information:

Apple Inc. Built-in iSight

Western Digital My Passport 0746 500.07 GB

disk7s1 (disk7s1) <not mounted>: 32 KB

TK'S MacBook Pro Back-ups (disk7s3) /Volumes/TK'S MacBook Pro Back-ups: 499.94 GB (304.97 GB free)

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

[not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support

[not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support

[not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support

[not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support

[not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support


Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[failed] com.adobe.AdobeCreativeCloud.plist Support


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support


User Login Items:

None


Internet Plug-ins:

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0 - SDK 10.8


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

Picasa: Version: 1.0 - SDK 10.6 Support


3rd Party Preference Panes:

Flash Player Support


Time Machine:

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 231.96 GB Disk used: 166.80 GB

Destinations:

TK'S MacBook Pro Back-ups [Local] (Last used)

Total size: 465.61 GB

Total number of backups: 6

Oldest backup: 2013-12-12 17:42:02 +0000

Last backup: 2014-05-27 11:01:21 +0000

Size of backup disk: Too small

Backup size 465.61 GB < (Disk used 166.80 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

5% WindowServer

1% Disk Utility

1% mds_stores

0% hidd

0% mds


Top Processes by Memory:

134 MB com.apple.WebKit.WebContent

86 MB mtmd

70 MB opendirectoryd

66 MB mtmfs

61 MB Safari


Virtual Memory Information:

1.09 GB Free RAM

1.17 GB Active RAM

354 MB Inactive RAM

569 MB Wired RAM

6.85 GB Page-ins

2.66 GB Page-outs






I wish there were Mac classes that encompassed more than "How to use iPhoto" from One to One lessons.

I wish I could understand and fix my own computer, I would so pay to learn over paying someone else to fix it.
But someone help me fix it meow pleaseeee and thank you!

MacBook Pro, Other OS, Lion

Posted on May 27, 2014 5:27 AM

Reply
7 replies

May 27, 2014 6:52 AM in response to TKfromTX

TK,

- Although there may be a hardware problem, there are also some software problems I think.

- First of all, when after some cleaning here there still are many page-outs, you may consider adding ram.

- In general the etrecheck list does not look too bad.

- What did you do just before the macbookpro started slowing down, installing some software perhaps?


1. Please start Applications/Utilities/SystemInformation, and look at 'Power' -> Health Information -> Condition and Cycle Count: what does it say?

2. I propose to uninstall everything Samsung (devguru), and hopefully the devguru software is completely gone. Explain please why you have it installed.

3. Something seems to be wrong with your adobe software, I would like to know what adobe software you have installed, and whether it is licensed, trial, hacked, or downloaded with torrent.

You can also post a screen grab of your Applications folder and Utilities folder, so that we can see what you have there.

Lex

May 27, 2014 10:13 AM in response to TKfromTX

A software problem? In october my MBP was running slow so I took it to the Apple store where I literally backed up my computer before my genius appointment onto my external hard drive. It turned out my software was corrupted and we had to wipe it clean and reinstall the OS. He asked me if I had backed up, which i did so we cleared it, and when we went to upload my backup back onto my computer my latest one wasn't showing up because I had backed up a friend's computer too and it was seeing her back up as the main one and mine as a secondary or something. At the time I didn't know you had to partition a drive (or even what that was) if you wanted to back up two computers. I almost had a breakdown because of the pictures I would have lost for the past 25 years, but thankfully he was able to find my files somewhere in there somehow and I manually added each of them back (4 hour genius appointment) just losing my applications.


Lex, its been running slow since before we wiped the computer and reinstalled the OS. Then it was better, not amazing, but better. It has been a slow progression of slowing down so I don't have a pinpointed action that might have caused it.


1. Condition says normal, Cycle Count is 571
(If you don't mind, for the sake of learning, explaining what a cycle count is?)
2. I uninstalled the samsung application. I have/had it installed because I switched from an iphone to a galaxy s4 in December and was planning on transferring everything from one to the other. There is an app for it and also one for backing up your samsung phone. I ended up transfering nothing and deciding on a fresh start and I've never backed up my samsung because everything backs up to my gmail I found out later.
3. My adobe software is a trial. I can uninstall it. It's a 30 day one. That's probably why its weird in there because I don't have permission to keep it.
4.User uploaded fileUser uploaded file



Anyone have an opinion on my software corruption and all that that happened in october and what is happening now? I had originally thought my hard drive was crashing. That's what it sounded like.

Thank you so so so very much for well responding at all and responding quickly! 🙂

May 27, 2014 10:54 AM in response to TKfromTX

1. question answered (a lot of pain). Cycle count is all "full cycles" of charging: if you charge say from 66% to 100%, and then again and one more again, it is one cycle. The avarage battery can handle a max amount of cycles, your mac about 800, later macs about 1000 cycles. There is a rather large spread on that figure. What is bad for a battery is that you let it drain below 20% before charging, letting it drain until the computer switches off is VERY bad for a battery. "Normal" condition means that the battery has not suffered much, if it says "replace" you must replace.

2. you do not need all that samsung software to connect a samsung phone, good that it has gone.

3.

a. You have a lot of resource hungry adobe software: if you are really going to continue using those, you should install more Ram. The maximum for your mac is 8GB (2x4). Not expensive, use top quality and exact specifications (Crucial and OWC recommended always), not expensive and rather easy to install.

b. how come you have different icons in your applications folder than the standard (eg your iTunes is red instead of blue)?

4. Start DiskUtility (in Utilities), select the startup disk FUJITSU MJA2250BH..., do "verify disk", if it does not end with disk appears to be OK, do also the "repair disk". Does that end with OK?

May 27, 2014 12:13 PM in response to Lexiepex

1.] Ahhh, okay. Yes, I'm not especially fantastic at battery care, it definitely doesn't last as long as it used to. I just keep it plugged in 90% of the time now that I'm not lugging it to class anymore.


2.] I ran another EtreCheck and I have no more Kernel Extensions so I was successful. 3.]
a)I just downloaded the adobe stuff yesterday evening and my computer was running slow as molasses before that, so that can't be my main issue. Do I need Adobe content viewer?

b) I saved some icon pictures from online. They are .icns files and I customized my application icons. I was bored and tired of looking at the same pictures for my applications. It's not a hack or anything, you just open up the file in preview press A, C, W
then go to applications -> Whatever App icon you want to change (e.g. iTunes)
Press ⌘I
Click on the tiny icon in the top left of (iTunes) info window so that there it has a glowing outline
⌘V and VOILÀ you have your own personalized icons to spice up your everyday dock!


-------I originally did it so that I could change my folders on my desktop to tell them apart more easily than just adding a colored dot (really Apple? yes, that did so much for the differentiation of my folders, thanks a million)


4.] I did the verify disk this morning while posting this (no idea how i knew to do that) and it said both disks were okay. I did have permission issues on my Macintosh HD but I repaired those this morning. Running another now.

verify for FUJITSU MJA2250BH was okay and so was the repair. Macintosh HD is Ok



I just ran another EtreCheck and I have more pageouts than I had previously. i uninstalled 3 out of the 5 adobe programs. I guess I'll try the other 2 and see if that helps. Here are my results:


EtreCheck version: 1.9.11 (43) - report generated May 27, 2014 at 2:10:19 PM CDT


Hardware Information:

MacBook Pro (13-inch, Mid 2009)

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB


System Software:

OS X 10.9.3 (13D65) - Uptime: 1 day 8:29:42


Disk Information:

FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 249.07 GB (69.9 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GS23N


USB Information:

Apple Inc. Built-in iSight

Western Digital My Passport 0746 500.07 GB

disk7s1 (disk7s1) <not mounted>: 32 KB

TK'S MacBook Pro Back-ups (disk7s3) /Volumes/TK'S MacBook Pro Back-ups: 499.94 GB (304.93 GB free)

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support


User Login Items:

None


Internet Plug-ins:

SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support

FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0 - SDK 10.8

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 537 - SDK 10.9


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

Picasa: Version: 1.0 - SDK 10.6 Support


3rd Party Preference Panes:

Flash Player Support


Time Machine:

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 231.96 GB Disk used: 166.86 GB

Destinations:

TK'S MacBook Pro Back-ups [Local] (Last used)

Total size: 465.61 GB

Total number of backups: 7

Oldest backup: 2013-12-12 17:42:02 +0000

Last backup: 2014-05-27 12:28:56 +0000

Size of backup disk: Too small

Backup size 465.61 GB < (Disk used 166.86 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

45% repair_packages

5% WindowServer

1% Disk Utility

1% Finder

0% hidd


Top Processes by Memory:

668 MB repair_packages

98 MB Finder

82 MB opendirectoryd

78 MB mtmd

70 MB Safari


Virtual Memory Information:

67 MB Free RAM

1.32 GB Active RAM

1.27 GB Inactive RAM

577 MB Wired RAM

7.23 GB Page-ins

2.73 GB Page-outs


May 27, 2014 1:04 PM in response to TKfromTX

I do not see any software problems. I do not see any hardware problems.

Lists are not indicating any problems.

Your Page-outs are still high.

Add Ram: only the exact specs, only good quality, only a known good brand. Macs are very sensitive to that.

OWC and Crucial are usually recommended. Follow your mac model on their site, find the correct ram. On the Crucial site you find this:

User uploaded file


8GB Kit (4GBx2) DDR3 PC3-8500 Unbuffered NON-ECC 1.35V 512Meg x 64

part #:CT3309352


price $ 91.99.

------

on both sites and iFixit site you find how to install it.

Not difficult.

------

Post back when you have done it.

Lex

MBP Running Slowly - Help Me I'm Poor! (& technologically challenged)

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