TKfromTX

Q: MBP Running Slowly - Help Me I'm Poor! (& technologically challenged)

This is what Terminal listed that Linc suggested be run in a previous thread.

 

May 22 12:45:16 tests-mbp kernel[0] <Debug>: Previous Shutdown Cause: -60

May 23 18:18:53 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60

May 23 18:19:54 Tests-MacBook-Pro kernel[0] <Debug>: Process Setup Assistant [191] disabling system-wide I/O Throttling

May 26 05:42:10 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60

May 27 04:13:17 Tests-MacBook-Pro kernel[0] <Debug>: Previous Shutdown Cause: -60

 

Here is my EtreCheck Report:

EtreCheck version: 1.9.11 (43) - report generated May 27, 2014 at 6:49:07 AM CDT

 

Hardware Information:

          MacBook Pro (13-inch, Mid 2009)

          MacBook Pro - model: MacBookPro5,5

          1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

          4 GB RAM

 

Video Information:

          NVIDIA GeForce 9400M - VRAM: 256 MB

 

System Software:

          OS X 10.9.3 (13D65) - Uptime: 1 day 1:8:29

 

Disk Information:

          FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    Macintosh HD (disk0s2) / [Startup]: 249.07 GB (69.97 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          HL-DT-ST DVDRW  GS23N 

 

USB Information:

          Apple Inc. Built-in iSight

          Western Digital My Passport 0746 500.07 GB

                    disk7s1 (disk7s1) <not mounted>: 32 KB

                    TK'S MacBook Pro Back-ups (disk7s3) /Volumes/TK'S MacBook Pro Back-ups: 499.94 GB (304.97 GB free)

          Apple Internal Memory Card Reader

          Apple Inc. Apple Internal Keyboard / Trackpad

          Apple Computer, Inc. IR Receiver

          Apple Inc. BRCM2046 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

Gatekeeper:

          Mac App Store and identified developers

 

Kernel Extensions:

          [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support

          [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support

          [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support

          [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support

          [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support

 

Launch Daemons:

          [loaded] com.adobe.fpsaud.plist Support

          [loaded] com.microsoft.office.licensing.helper.plist Support

 

Launch Agents:

          [not loaded] com.adobe.AAM.Updater-1.0.plist Support

          [failed] com.adobe.AdobeCreativeCloud.plist Support

 

User Launch Agents:

          [loaded] com.adobe.AAM.Updater-1.0.plist Support

          [loaded] com.google.keystone.agent.plist Support

          [running] com.spotify.webhelper.plist Support

 

User Login Items:

          None

 

Internet Plug-ins:

          AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

          QuickTime Plugin: Version: 7.7.3

          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

          Default Browser: Version: 537 - SDK 10.9

          SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support

          iPhotoPhotocast: Version: 7.0 - SDK 10.8

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 2.0 - SDK 10.9

          AppleAVBAudio: Version: 203.2 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins:

          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

User Internet Plug-ins:

          Picasa: Version: 1.0 - SDK 10.6 Support

 

3rd Party Preference Panes:

          Flash Player  Support

 

Time Machine:

          Auto backup: YES

          Volumes being backed up:

                    Macintosh HD: Disk size: 231.96 GB Disk used: 166.80 GB

          Destinations:

                    TK'S MacBook Pro Back-ups [Local] (Last used)

                    Total size: 465.61 GB

                    Total number of backups: 6

                    Oldest backup: 2013-12-12 17:42:02 +0000

                    Last backup: 2014-05-27 11:01:21 +0000

                    Size of backup disk: Too small

                              Backup size 465.61 GB < (Disk used 166.80 GB X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

               5%          WindowServer

               1%          Disk Utility

               1%          mds_stores

               0%          hidd

               0%          mds

 

Top Processes by Memory:

          134 MB          com.apple.WebKit.WebContent

          86 MB          mtmd

          70 MB          opendirectoryd

          66 MB          mtmfs

          61 MB          Safari

 

Virtual Memory Information:

          1.09 GB          Free RAM

          1.17 GB          Active RAM

          354 MB          Inactive RAM

          569 MB          Wired RAM

          6.85 GB          Page-ins

          2.66 GB          Page-outs

 

 

 

 

 

I wish there were Mac classes that encompassed more than "How to use iPhoto" from One to One lessons.

I wish I could understand and fix my own computer, I would so pay to learn over paying someone else to fix it.
But someone help me fix it meow pleaseeee and thank you!

MacBook Pro, Other OS, Lion

Posted on May 27, 2014 5:27 AM

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Q: MBP Running Slowly - Help Me I'm Poor! (& technologically challenged)

  • All replies
  • Helpful answers

  • by Csound1,

    Csound1 Csound1 May 27, 2014 6:03 AM in response to TKfromTX
    Level 9 (51,447 points)
    Desktops
    May 27, 2014 6:03 AM in response to TKfromTX

    You need more Ram, you're using 2,66GB more than you actually have.

  • by John Galt,Helpful

    John Galt John Galt May 27, 2014 6:13 AM in response to TKfromTX
    Level 9 (50,462 points)
    Mac OS X
    May 27, 2014 6:13 AM in response to TKfromTX

    May 22 12:45:16 tests-mbp kernel[0] <Debug>: Previous Shutdown Cause: -60

     

    A negative shutdown code is abnormal, and may indicate a hardware problem.

  • by Lexiepex,Helpful

    Lexiepex Lexiepex May 27, 2014 6:52 AM in response to TKfromTX
    Level 6 (10,536 points)
    Mac OS X
    May 27, 2014 6:52 AM in response to TKfromTX

    TK,

    - Although there may be a hardware problem, there are also some software problems I think.

    - First of all, when after some cleaning here there still are many page-outs, you may consider adding ram.

    - In general the etrecheck list does not look too bad.

    - What did you do just before the macbookpro started slowing down, installing some software perhaps?

     

    1. Please start Applications/Utilities/SystemInformation, and look at 'Power' -> Health Information -> Condition and Cycle Count: what does it say?

    2. I propose to uninstall everything Samsung (devguru), and hopefully the devguru software is completely gone. Explain please why you have it installed.

    3. Something seems to be wrong with your adobe software, I would like to know what adobe software you have installed, and whether it is licensed, trial, hacked, or downloaded with torrent.

    You can also post a screen grab of your Applications folder and Utilities folder, so that we can see what you have there.

    Lex

  • by TKfromTX,

    TKfromTX TKfromTX May 27, 2014 10:13 AM in response to TKfromTX
    Level 1 (0 points)
    May 27, 2014 10:13 AM in response to TKfromTX

    A software problem? In october my MBP was running slow so I took it to the Apple store where I literally backed up my computer before my genius appointment onto my external hard drive. It turned out my software was corrupted and we had to wipe it clean and reinstall the OS. He asked me if I had backed up, which i did so we cleared it, and when we went to upload my backup back onto my computer my latest one wasn't showing up because I had backed up a friend's computer too and it was seeing her back up as the main one and mine as a secondary or something. At the time I didn't know you had to partition a drive (or even what that was) if you wanted to back up two computers. I almost had a breakdown because of the pictures I would have lost for the past 25 years, but thankfully he was able to find my files somewhere in there somehow and I manually added each of them back (4 hour genius appointment) just losing my applications.

     


    Lex, its been running slow since before we wiped the computer and reinstalled the OS. Then it was better, not amazing, but better. It has been a slow progression of slowing down so I don't have a pinpointed action that might have caused it. 

     

    1. Condition says normal, Cycle Count is 571
    (If you don't mind, for the sake of learning, explaining what a cycle count is?)
    2. I uninstalled the samsung application. I have/had it installed because I switched from an iphone to a galaxy s4 in December and was planning on transferring everything from one to the other. There is an app for it and also one for backing up your samsung phone. I ended up transfering nothing and deciding on a fresh start and I've never backed up my samsung because everything backs up to my gmail I found out later.
    3. My adobe software is a trial. I can uninstall it. It's a 30 day one. That's probably why its weird in there because I don't have permission to keep it.
    4.Screen Shot 2014-05-27 at 12.10.14 PM.pngScreen Shot 2014-05-27 at 12.10.41 PM.png

     

     

    Anyone have an opinion on my software corruption and all that that happened in october and what is happening now? I had originally thought my hard drive was crashing. That's what it sounded like.


    Thank you so so so very much for well responding at all and responding quickly!

  • by Lexiepex,

    Lexiepex Lexiepex May 27, 2014 10:54 AM in response to TKfromTX
    Level 6 (10,536 points)
    Mac OS X
    May 27, 2014 10:54 AM in response to TKfromTX

    1. question answered (a lot of pain). Cycle count is all "full cycles" of charging: if you charge say from 66% to 100%, and then again and one more again, it is one cycle. The avarage battery can handle a max amount of cycles, your mac about 800, later macs about 1000 cycles. There is a rather large spread on that figure. What is bad for a battery is that you let it drain below 20% before charging, letting it drain until the computer switches off is VERY bad for a battery. "Normal" condition means that the  battery has not suffered much, if it says "replace" you must replace.

    2. you do not need all that samsung software to connect a samsung phone, good that it has gone.

    3.

    a. You have a lot of resource hungry adobe software: if you are really going to continue using those, you should install more Ram. The maximum for your mac is 8GB (2x4). Not expensive, use top quality and exact specifications (Crucial and OWC recommended always), not expensive and rather easy to install.

    b. how come you have different icons in your applications folder than the standard (eg your iTunes is red instead of blue)?

    4. Start DiskUtility (in Utilities), select the startup disk FUJITSU MJA2250BH..., do "verify disk", if it does not end with disk appears to be OK, do also the "repair disk". Does that end with OK?



  • by TKfromTX,

    TKfromTX TKfromTX May 27, 2014 12:13 PM in response to Lexiepex
    Level 1 (0 points)
    May 27, 2014 12:13 PM in response to Lexiepex

    1.] Ahhh, okay. Yes, I'm not especially fantastic at battery care, it definitely doesn't last as long as it used to. I just keep it plugged in 90% of the time now that I'm not lugging it to class anymore.

     

    2.] I ran another EtreCheck and I have no more Kernel Extensions so I was successful.

    3.]
    a)I just downloaded the adobe stuff yesterday evening and my computer was running slow as molasses before that, so that can't be my main issue. Do I need Adobe content viewer?

    b) I saved some icon pictures from online. They are .icns files and I customized my application icons. I was bored and tired of looking at the same pictures for my applications. It's not a hack or anything, you just open up the file in preview press A, C, W
    then go to applications -> Whatever App icon you want to change (e.g. iTunes)
    Press ⌘I
    Click on the tiny icon in the top left of (iTunes) info window so that there it has a glowing outline
    ⌘V and VOILÀ you have your own personalized icons to spice up your everyday dock!

     

    -------I originally did it so that I could change my folders on my desktop to tell them apart more easily than just adding a colored dot (really Apple? yes, that did so much for the differentiation of my folders, thanks a million)

     

    4.] I did the verify disk this morning while posting this (no idea how i knew to do that) and it said both disks were okay. I did have permission issues on my Macintosh HD but I repaired those this morning. Running another now.

    verify for FUJITSU MJA2250BH was okay and so was the repair. Macintosh HD is Ok

     

     

    I just ran another EtreCheck and I have more pageouts than I had previously. i uninstalled 3 out of the 5 adobe programs. I guess I'll try the other 2 and see if that helps. Here are my results:

     

    EtreCheck version: 1.9.11 (43) - report generated May 27, 2014 at 2:10:19 PM CDT

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2009)

              MacBook Pro - model: MacBookPro5,5

              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400M - VRAM: 256 MB

     

    System Software:

              OS X 10.9.3 (13D65) - Uptime: 1 day 8:29:42

     

    Disk Information:

              FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 249.07 GB (69.9 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS23N 

     

    USB Information:

              Apple Inc. Built-in iSight

              Western Digital My Passport 0746 500.07 GB

                        disk7s1 (disk7s1) <not mounted>: 32 KB

                        TK'S MacBook Pro Back-ups (disk7s3) /Volumes/TK'S MacBook Pro Back-ups: 499.94 GB (304.93 GB free)

              Apple Internal Memory Card Reader

              Apple Inc. Apple Internal Keyboard / Trackpad

              Apple Computer, Inc. IR Receiver

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    Gatekeeper:

              Mac App Store and identified developers

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist Support

              [loaded] com.microsoft.office.licensing.helper.plist Support

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist Support

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist Support

              [loaded] com.google.keystone.agent.plist Support

              [running] com.spotify.webhelper.plist Support

     

    User Login Items:

              None

     

    Internet Plug-ins:

              SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support

              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

              QuickTime Plugin: Version: 7.7.3

              Default Browser: Version: 537 - SDK 10.9

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

              Picasa: Version: 1.0 - SDK 10.6 Support

     

    3rd Party Preference Panes:

              Flash Player  Support

     

    Time Machine:

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 231.96 GB Disk used: 166.86 GB

              Destinations:

                        TK'S MacBook Pro Back-ups [Local] (Last used)

                        Total size: 465.61 GB

                        Total number of backups: 7

                        Oldest backup: 2013-12-12 17:42:02 +0000

                        Last backup: 2014-05-27 12:28:56 +0000

                        Size of backup disk: Too small

                                  Backup size 465.61 GB < (Disk used 166.86 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  45%          repair_packages

                   5%          WindowServer

                   1%          Disk Utility

                   1%          Finder

                   0%          hidd

     

    Top Processes by Memory:

              668 MB          repair_packages

              98 MB          Finder

              82 MB          opendirectoryd

              78 MB          mtmd

              70 MB          Safari

     

    Virtual Memory Information:

              67 MB          Free RAM

              1.32 GB          Active RAM

              1.27 GB          Inactive RAM

              577 MB          Wired RAM

              7.23 GB          Page-ins

              2.73 GB          Page-outs

     


  • by Lexiepex,

    Lexiepex Lexiepex May 27, 2014 1:04 PM in response to TKfromTX
    Level 6 (10,536 points)
    Mac OS X
    May 27, 2014 1:04 PM in response to TKfromTX

    I do not see any software problems. I do not see any hardware problems.

    Lists are not indicating any problems.

    Your Page-outs are still high.

    Add Ram: only the exact specs, only good quality, only a known good brand. Macs are very sensitive to that.

    OWC and Crucial are usually recommended. Follow your mac model on their site, find the correct ram. On the Crucial site you find this:

    11699

     

    8GB Kit (4GBx2) DDR3 PC3-8500 Unbuffered NON-ECC 1.35V 512Meg x 64

    part #:CT3309352

     

    price $ 91.99.

    ------

    on both sites and iFixit site you find how to install it.

    Not difficult.

    ------

    Post back when you have done it.

    Lex