print problems only pictures are print not text
Macbook air with caonon mx870.
fonts (text) are not printing anymore only pictures ?
MacBook Air (13-inch Mid 2011), Mac OS X (10.7.1)
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pedro d
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Community Specialist
Hello there, marcvdw.
The following Knowledge Base article offers up some great steps for troubleshooting printer issues:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
- Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
- Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
- Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
- Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
- Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
- Reset the printing system, then add the printer again.
- If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
- Contact the printer vendor or visit their website for further assistance.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.