Temple Run Restore?

Question

Level 1

1 points

Temple Run Restore?

So, my child has some issues with Temple Run, and she will explain them now:

I had temple run for a long time then I deleted it because no-one went on it anymore so when I deleted it I am sure I pressed keep the data for the game centre. When I downloaded it again today, I couldn't restore my purchases ( we bought Santa Claus and Usain Bolt both for 69p ) and I couldn't restore my game ( we had over 900 gems!! ) but when I go to the game centre and/or the leaderboard on temple run, my high score is still there. So why can't I restore it?

Thank you so much if you can help, my children will be so happy :-)

iPad, iOS 7

Posted on May 27, 2014 11:18 AM

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Answer 1

robdrage

Level 4

2,830 points

May 27, 2014 11:42 AM in response to ipadmini1242

I suggest you contact the developer of the game, My belief is that Game center stores the achievment data but not any actual game data (Levels, in-app purchases, etc) but the developer can clarify for certain.

Their contact details should be easily locatable on the app store.

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Answer 2

ipadmini1242 Author

Level 1

1 points

May 28, 2014 3:50 AM in response to robdrage

Is there any other way? Because I can't seem to find how to contact them.

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Answer 3

ipadmini1242 Author

Level 1

1 points

May 28, 2014 3:51 AM in response to Philly_Phan

Thank you, this made me smile:-)

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Answer 4

robdrage

Level 4

2,830 points

May 28, 2014 3:59 AM in response to ipadmini1242

Here you go.

http://www.imangistudios.com/contact.html

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Answer 5

Philly_Phan

Level 7

20,763 points

May 27, 2014 11:35 AM in response to ipadmini1242

I can't help you because I don't use my iPad for games. Howver, I did wish to tell you that your post is a real breath of fresh air. You provided guidelines for your child, helped her along and then allowed her to explain her problem. Too many others simply allow their children to post unassisted (and unprotected).

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