cyber10matt
Level 1 (8 points)
Mac OS X

Q: Does the early 2013 Retina MacBook Pro have any form of SATA hardware or components?

I performed the apple hardware test on my retina Mac and it said I have an error with my SATA (error code: 4HDD/11/40000000: SATA (0,0)

 

I took it to the Genius Bar today and he told me that my Mac doesn't have any SATA hardware in it and that it's a glitch with the hardware test.

 

I looked on my system profiler in the utilities folder and it says I have a SATA connection for the flash storage...

 

Can someone just verify for me if the genius lied to me or if my Mac really doesn't have any SATA components?

 

Also I should add, the reason I performed the hardware test was because my Mac freezes randomly and I'm trying to find out why.

MacBook Pro with Retina display, OS X Mavericks (10.9.3)

Posted on May 27, 2014 11:50 AM

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cyber10matt

Q: Does the early 2013 Retina MacBook Pro have any form of SATA hardware or components?

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  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE May 27, 2014 11:57 AM in response to cyber10matt
    Level 9 (52,764 points)
    Mac OS X
    May 27, 2014 11:57 AM in response to cyber10matt

    cyber10matt wrote:

     

     

    Can someone just verify for me if the genius lied to me or if my Mac really doesn't have any SATA components?

    The genius was correct.  That is a glitch in the AHT.  That error is to be ignored on retina MBPs.

     

    Ciao.

  • by cyber10matt,

    cyber10matt cyber10matt May 27, 2014 12:20 PM in response to OGELTHORPE
    Level 1 (8 points)
    Mac OS X
    May 27, 2014 12:20 PM in response to OGELTHORPE

    But then why does the system profiler say there is SATA?

     

    And if it's a glitch in the hardware test, why hasn't it been updated in the 2 years the retina MacBook Pro has existed? Also I talked to some online support guy and he even told me to use the hardware test to see if it found anything.... Which it did technically, and this is the only lead I have to figuring out why my mac keeps freezing

  • by Linc Davis,

    Linc Davis Linc Davis May 27, 2014 12:37 PM in response to cyber10matt
    Level 10 (208,037 points)
    Applications
    May 27, 2014 12:37 PM in response to cyber10matt

    Mac notebooks: Apple Hardware Test may report "HDD" alert

  • by Linc Davis,

    Linc Davis Linc Davis May 27, 2014 12:38 PM in response to cyber10matt
    Level 10 (208,037 points)
    Applications
    May 27, 2014 12:38 PM in response to cyber10matt

    Please describe the problem in as much relevant detail as possible.

  • by cyber10matt,

    cyber10matt cyber10matt May 27, 2014 10:24 PM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    May 27, 2014 10:24 PM in response to Linc Davis

    My Mac will randomly freeze a few times a month and the only thing I can do is h's the power button and reboot. It's been going on since about a month after I bought the thing. That's about all there is to the problem. It does seem to happen more when switching spaces by 4 finger swiping to a new app, but it pretty much happens anywhere.

  • by Linc Davis,

    Linc Davis Linc Davis May 27, 2014 11:01 PM in response to cyber10matt
    Level 10 (208,037 points)
    Applications
    May 27, 2014 11:01 PM in response to cyber10matt

    Was any hardware testing done at the Apple Store? The problem you describe is often caused by a faulty memory module or logic board. If the warranty is close to expiration, you absolutely must rule that out.

  • by Bergerac14,

    Bergerac14 Bergerac14 May 28, 2014 8:35 AM in response to cyber10matt
    Level 1 (0 points)
    May 28, 2014 8:35 AM in response to cyber10matt

    This is a major ongoing issue with rMBR's. I had exactly the same fault through running the AHT, and the genius bar i took it to replaced the SSD. To my knowledge, the SSD still connects to the Logic board via SATA (or SATA is still involved in the process somehow) It refers to the connection, not the type of storage.

    Thinking this would solve the freezing issue (which was my original problem, hence running AHT) it doesnt. My £2500 rMBP still freezes requiring a hard restart, loosing all my unsaved work and wasting precious time whist desiging motion graphics. All in all, i think its pretty poor that apple havent yet resolved this well documented issue. Even some sort of acknowledgment that they are looking into it would be something, but, as of yet nothing.

     

    You can view a list of people that also have this issue here, not that it will help with actually diagnosing the problem!

     

    https://discussions.apple.com/message/25924619?ac_cid=tw123456#25924619

     

    Come on apple, please get this sorted!

  • by Csound1,

    Csound1 Csound1 May 28, 2014 8:41 AM in response to Bergerac14
    Level 9 (51,402 points)
    Desktops
    May 28, 2014 8:41 AM in response to Bergerac14

    Bergerac14 wrote:

     

    To my knowledge, the SSD still connects to the Logic board via SATA (or SATA is still involved in the process somehow) It refers to the connection, not the type of storage.

    That's because SATA is a connection bus protocol, it is not a 'type of storage'

  • by Bergerac14,

    Bergerac14 Bergerac14 May 28, 2014 8:47 AM in response to Csound1
    Level 1 (0 points)
    May 28, 2014 8:47 AM in response to Csound1

    Csound1 wrote:

     

    Bergerac14 wrote:


    (SATA) refers to the connection, not the type of storage.

    That's because SATA is a connection bus protocol, it is not a 'type of storage'


    So i was correct in what i said then?

  • by Csound1,

    Csound1 Csound1 May 28, 2014 9:01 AM in response to Bergerac14
    Level 9 (51,402 points)
    Desktops
    May 28, 2014 9:01 AM in response to Bergerac14

    Yes, in that Sata is not storage, but the new Airs use PCIe instead of Sata to connect the SSD, which is the storage medium.

  • by cyber10matt,

    cyber10matt cyber10matt May 28, 2014 9:44 AM in response to Csound1
    Level 1 (8 points)
    Mac OS X
    May 28, 2014 9:44 AM in response to Csound1

    but do you all agree that the early 2013 rMBP has some form of SATA inside it? cause again, the genius said there isnt any but i dont believe him one bit.....

  • by Csound1,

    Csound1 Csound1 May 28, 2014 9:54 AM in response to cyber10matt
    Level 9 (51,402 points)
    Desktops
    May 28, 2014 9:54 AM in response to cyber10matt

    I can't be sure but it is quite possible that the Sata circuitry still exists on the logic board, without Sata devices I would have expected it to do nothing. But this is my estimation, I don't know.

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE May 28, 2014 10:08 AM in response to cyber10matt
    Level 9 (52,764 points)
    Mac OS X
    May 28, 2014 10:08 AM in response to cyber10matt

    cyber10matt wrote:

     

    but do you all agree that the early 2013 rMBP has some form of SATA inside it? cause again, the genius said there isnt any but i dont believe him one bit.....

    No.  The technician told you correctly that the error code in question was irrelevant for your MBP.  What he may have told you in addition to that or what you may think he said are very unimportant in the greater scheme of things.  At this point you are beating a dead horse.  Should you have issues with the technician, I suggest you make an appointment with him and discuss with him what you perceive as important issues.

     

    Ciao.

  • by cyber10matt,

    cyber10matt cyber10matt May 28, 2014 10:21 AM in response to OGELTHORPE
    Level 1 (8 points)
    Mac OS X
    May 28, 2014 10:21 AM in response to OGELTHORPE

    duly noted

     

    im taking my mac in for the 24-hour system test to see if theres anything hidden wrong with the thing. If not, i guess ill just suck it up and hope its fixed in some future update

     

    thanks all for your help!!!!

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