My son just gave me this MacBook Pro. I bought a Canon scanner 9950F on ebay and when it arrived I found out that it doesn't work with the MacBook Pro. What can I do to get it working? Thanks very much!
MacBook Pro, OS X Mountain Lion (10.8.5)
How are you trying to use the scanner? What software? Try using Iamga Capture, the Mac OS X builtin software, go to Finder, Applications, Image Capture to use.
My terrible typing should say, Image Capture
Hi. It says no scanner connected. My computer won't read the disc that came with the scanner - it says power pcapplications are no longer supported.
If the computer won't read the disc, look up the Canon web page for the scanner and see if they have a Mountain Lion-compatible version of the scanner software that you can download. Because if you can download the installer you won't need a disc at all.
When I get hardware like a scanner, I often go to the web site even if the disc does work, in case the website has a more recent version than they put in the box.
They don't have a compatible version.
I see. Looks like it's a few years old and Canon stopped supporting it. I don't know how to make Image Capture see the scanner.
I use VueScan software to drive my very old scanner. It does cost money but it's quality software.
VueScan support for Canon 9950F
I also looked at Silverfast which also supports lots of scanners, but it says support for the 9950F stopped 2 versions ago so the version they sell now doesn't support it.
To use Image Capture, with the external devise plugged into the computer's USB port, go to Finder -> Applications -> Image Capture.
When the window opens, it will automatically detect your device. Select the device and click scan.
MacBook Pro OSX v10.8.5 can't use Canon Scanner 9950F
