OS X 10.9.3 Core 2 Duo & Pro Tools 11

Question

Level 1

6 points

OS X 10.9.3 Core 2 Duo & Pro Tools 11

I recently purchased Pro Tools 11 in hopes that it would solve my OS X/Pro Tools compatibility issue and I am still not getting clear audio through my mbox 2. I spoke with Avid Pro Tools support and they stated that this is a known issue when running Pro Tools 11 on a Macbook with a Core 2 Duo processor. I just recently upgraded to OS X 10.9.3 to see if the issue was resolved yet and I am still having the same problem.

My question is ... should I just bounce back to Mountain Lion?? OR wait it out in hopes that the next software upgrade will have the problem fixed??

I have not been able to record music since last November when I went to OS X Mavericks and even recently paid for a Pro Tools upgrade from 9 to 11 to record ...

Please help or guide me in the right direction.

Thx Much for your Time and Hope to hear back soon!!

MacBook Pro (13-inch Mid 2010), OS X Mavericks (10.9.3)

Posted on May 27, 2014 4:53 PM

Reply

Answer 1

Dogcow-Moof

Level 8

36,179 points

May 27, 2014 5:46 PM in response to thanewag

If Avid knows this is an existing problem, your best bet would be to ask them what they recommend.

Reply

Answer 2

thanewag Author

Level 1

6 points

May 27, 2014 5:56 PM in response to Dogcow-Moof

I did and they told me it was an issue on the Apple end. They recommended waiting to see if any future software updates solves issue or having Apple bounce me back to the Mountain Lion OS. Before going back to the old OS I was wondering if this is something that is expected on an upcoming Update.

Reply

Answer 3

Dogcow-Moof

Level 8

36,179 points

May 27, 2014 9:04 PM in response to thanewag

No one knows.

Apple fixes bugs they know about, and presumably Avid and Apple have been in contact, but it also depends on whether the issue is truly on Apple's end or whether Avid is simply passing the buck.

Avid's take on at least this issue seems like a bit of handwaving, as they should know exactly what's not working and why, especially given their statment here that (emboldening mine):

"Previous MacBook Pro models (Core 2 Duo and earlier) are not qualified or recommended for use with Pro Tools 11."

In short, if running Pro Tools is important for you on your Core 2 Duo machine, you'll need to go back to Mountain Lion and use Pro Tools 10.3.8.

Reply

Answer 4

thanewag Author

Level 1

6 points

May 28, 2014 4:21 AM in response to Dogcow-Moof

Ok Thx for your help!! I appreciate it!!

Reply